Overview
Senior Operations Executive – Documentation from Freight Forwarding Industry Jobs in Colombo, Western Province, Sri Lanka at CAREER141
Title: Senior Operations Executive – Documentation from Freight Forwarding Industry
Company: CAREER141
Location: Colombo, Western Province, Sri Lanka
DESIGNATION: SENIOR EXECUTIVE – DOCUMENTATION (IMPORTS & EXPORTS / FREIGHT FORWARDING)
COMPANY: LEADING INTERNATIONAL FREIGHT FORWARDING & LOGISTICS COMPANY
LOCATION: COLOMBO, SRI LANKA
EXPERIENCE: 5 YEARS
PACKAGE: LKR 140,000 PER MONTH
OVERVIEW
We are seeking an experienced and detail-oriented Senior Executive – Documentation to manage and coordinate import and export documentation while supporting day-to-day freight forwarding operations. The role will be responsible for ensuring accurate and timely documentation, coordinating with internal and external stakeholders, and supporting smooth shipment execution from documentation preparation through to cargo delivery.
KEY RESPONSIBILITIES
- Manage day-to-day Import and Export Documentation related to sea freight and freight forwarding operations.
- Prepare, verify, and process shipping and operational documents including Bills of Lading, Shipping Instructions, Delivery Orders, Invoices, Packing Lists, Certificates, and Customs Documents.
- Coordinate with shipping lines, overseas agents, customers, customs, transporters, and internal operations teams.
- Monitor vessel schedules, shipment movements, documentation deadlines, and delivery timelines.
- Ensure accurate and timely submission of import and export documentation.
- Coordinate with relevant parties to facilitate smooth customs clearance and cargo delivery.
- Review documentation for discrepancies and proactively resolve documentation-related issues.
- Maintain accurate records of shipments, customer documents, and operational documentation.
- Support the Operations team in coordinating import and export shipments.
- Handle customer and stakeholder queries relating to documentation, shipment status, and operational requirements.
- Prepare documentation-related reports and maintain proper filing systems.
- Ensure compliance with company procedures, shipping requirements, and applicable industry standards.
- Support the team in improving documentation processes and overall operational efficiency.
PRE-REQUISITES
- Bachelor’s Degree or Diploma in Logistics, Supply Chain Management, Shipping, Business Management, or a related discipline.
- Minimum 5 years of relevant experience in Freight Forwarding, Shipping, Logistics, Import & Export, or a related industry.
- Strong hands-on experience in Import & Export Documentation is mandatory.
- Strong knowledge of freight forwarding and shipping documentation.
- Practical experience in Sea Freight Import & Export Operations.
- Experience coordinating with Shipping Lines, Overseas Agents, Customers, Customs, and Transporters.
- Good understanding of import/export procedures and customs-related documentation.
- Strong attention to detail with the ability to identify and resolve documentation discrepancies.
- Excellent organizational, coordination, communication, and follow-up skills.
- Ability to manage multiple shipments and documentation requirements within strict deadlines.
- Experience in a reputed Freight Forwarding, Shipping, or Logistics organization is highly preferred.
- Proficiency in MS Office, particularly MS Excel and Word.
