Overview
Online Sales Warehouse Coordinator Jobs in Qesm El Sheikh Zaid, Al Jizah, Egypt at Rosemary Paris
Title: Online Sales Warehouse Coordinator
Company: Rosemary Paris
Location: Qesm El Sheikh Zaid, Al Jizah, Egypt
Location: El Sheikh Zayed City (Company Warehouse – Adjacent to Head Office)
Employment Type: Full-time | On-site
About Rosemary Paris
Rosemary Paris is a leading Egyptian retail brand specializing in premium perfumes and fragrances. We are committed to delivering exceptional products and an outstanding customer experience through both our retail stores and online sales channels.
Position Overview
We are looking for a highly organized and detail-oriented Online Sales Coordinator to oversee our day-to-day online sales operations. This role is responsible for coordinating customer orders across all online platforms, managing order fulfilment, liaising with shipping partners, and ensuring a seamless customer experience from order placement to delivery.
Key Responsibilities
- Manage and process online orders received through the website, social media platforms, and WhatsApp.
- Coordinate daily with customer service representatives and content moderators to ensure smooth order handling.
- Prepare, organize, and monitor customer orders within the warehouse.
- Coordinate with shipping and logistics partners to ensure timely deliveries.
- Track shipments, resolve delivery issues, and update customers on order status when needed.
- Monitor inventory availability for online orders and ensure accurate stock allocation.
- Handle returns and exchanges in accordance with company policies.
- Maintain accurate order records and prepare daily, weekly, and monthly sales reports.
- Identify operational challenges and recommend improvements to enhance efficiency and customer satisfaction.
- Ensure compliance with company procedures and service standards.
Qualifications
- Bachelor’s degree in Commerce, Business Administration, Management, or a related field.
- 1–3 years of experience in e-commerce, online sales coordination, order fulfilment, or a similar role.
- Excellent organizational and multitasking skills.
- Strong attention to detail and problem-solving abilities.
- Proficiency in Microsoft Office, particularly Excel.
- Experience working with shipping companies and logistics providers is highly preferred.
- Strong communication and interpersonal skills.
- Experience in the retail, perfume, fashion, or e-commerce industry is an advantage.
What We Offer
- Competitive salary package.
- Medical Insurance.
- Social Insurance.
- Transportation provided within 6th of October City.
- Career growth and development opportunities.
- Professional, collaborative, and supportive work environment.
How to Apply
Please send your CV with the subject line “Online Sales Coordinator” to:
[email protected]
WhatsApp: 01201361226
