Overview
Transport Operations Lead Jobs in North Sydney, New South Wales, Australia at TraineeHub-Recruit.Train.Maintain.
Title: Transport Operations Lead
Company: TraineeHub-Recruit.Train.Maintain.
Location: North Sydney, New South Wales, Australia
North Sydney, NSW | Permanent Full-Time | Onsite |
Join a fast-growing tech business at an exciting stage of its growth. Backed by a strong, innovative product and a clear vision, this is a business making a genuine impact in its space — and this is a rare opportunity to step into a critical, high-visibility function early and shape how it's built.
The Opportunity
This is a hands-on ownership role, not a ramp-up position. You'll own vehicle movement end-to-end — from confirmed booking through to delivery and sign-off, across all six states. Carrier selection, daily dispatch, exception management, cost control, dispute resolution: it all sits with you. You won't be managing a team on day one. You'll be the team — with a clear path to building one under you as the function grows.
What You'll Do
- Run daily dispatch across NSW, VIC, QLD, SA, WA, and TAS, including ferry logistics and interstate quarantine considerations
- Build and manage a panel of transport carriers, balancing price, capacity, lane, and reliability
- Negotiate rates — including fuel levies, surcharges, and volume commitments — and hold carriers accountable to delivery windows and condition standards
- Coordinate single-vehicle and multi-car carrier dispatch, tow truck dispatch for non-runners, and manage vehicle pickups from auction houses and end-of-lease fleet handovers
- Resolve exceptions personally — transit damage, delays, missed pickups, paperwork issues — including costing and recovering damage claims from carriers
- Keep our digital operating system clean, accurate, and the single source of truth
- Report on cost per vehicle, cost per kilometre, on-time delivery, and carrier performance
What Really Matters
Two things genuinely predict success in this role: an existing network of Australian carrier relationships you can pick up the phone to today, and the ability to stay calm and decisive while juggling multiple live jobs at once. Everything else — the systems, the reporting, the finer detail — you can pick up fast on the job.
What You'll Bring
- Hands-on experience personally dispatching vehicle transport in Australia at meaningful volume
- A genuine, current carrier network — people you've moved vehicles with recently, not just contacts
- Proven ability to manage a high volume of live jobs and exceptions in parallel without losing visibility
- Comfort negotiating rates and holding suppliers accountable to service standards
- Confidence operating inside structured systems (Airtable, Smartsheet, Notion, or similar) and intermediate Excel/Sheets skills
- Clear, calm communication — you're as comfortable on the phone as you are in writing
You might be a great fit if you've worked in vehicle freight and carrier logistics, auction house operations, fleet management, end-of-lease vehicle operations, or multi-state stock movement for a dealer group or wholesale remarketer.
Why Join
- Full ownership of a critical, high-visibility function from day one
- A small, technically strong team that moves fast with no red tape
- Genuine room to grow your role and your team as the business scales
Tip for applicants: tell us about your dispatch volume and current carrier relationships in your application — these are the two things that matter most to us for this role.
Applications managed by Trainee Hub on behalf of the employer.
