Overview
Shipping Clerk Jobs in Neenah, WI at Outlook Group LLC
Key Responsibilities
Order & Shipment Support
- Pull and pick orders against pick lists provided by the Shipping Coordinator, verifying quantities and part numbers.
- Pack, label, and stage completed orders for outbound pickup, ensuring loads are secure and correctly organized.
- Enter and update shipment information in Radius to reflect picked, packed, and shipped status.
- Flag inventory shortages, damaged goods, or partial-fulfillment issues to the Shipping Coordinator promptly.
- Assist the Coordinator in meeting daily shipping deadlines and shifting priorities as volume demands.
Documentation & Recordkeeping
- Prepare and print Bills of Lading (BOL), packing lists, and shipping labels as directed.
- Scan and file BOLs and shipping paperwork to the designated folders for recordkeeping and customer service reference.
- Apply PRO numbers, address flags, and carrier documentation to outbound pallets.
- Maintain accurate, legible records and help reconcile paperwork against completed shipments.
Freight, Parcel & Material Handling
- Operate a forklift to load, unload, move, and position palletized freight safely and efficiently.
- Stage outbound freight in dock and pickup areas and assist drivers with loading as needed.
- Retrieve parcel packages from the front office area and process shipments through FedEx and UPS shipping stations.
- Use a pallet jack to move palletized freight and a ladder to access elevated storage or racking.
- Keep the shipping floor, dock, and staging areas clean, organized, and free of hazards.
Returns & Inbound Support
- Assist with inbound returns and reverse logistics paperwork (RMAs) under the Coordinator’s direction.
- Help receive, sort, and put away returned or inbound material as needed.
Physical Safety
- Follow all warehouse safety protocols and PPE requirements around pallets, dock areas, and machinery.
- Maintain current forklift certification and operate equipment in accordance with company and OSHA safety standards.
Qualifications
- High school diploma or equivalent.
- Current forklift certification required (or ability to obtain within a company-defined timeframe).
- 6 months–1+ years of experience in shipping, receiving, warehouse, or material handling preferred.
- Familiarity with warehouse management systems (Radius or similar) and FedEx/UPS shipping software a plus.
- Strong attention to detail, accuracy, and organizational skills.
- Ability to follow written and verbal instructions and work cooperatively with the Shipping Coordinator and warehouse team.
- Dependable attendance and a strong work ethic.
Physical Requirements
- Ability to lift and carry cartons/packages up to 50 lbs.
- Ability to operate a forklift to load, unload, and position pallets (certification required).
- Ability to operate a pallet jack to move palletized freight.
- Ability to safely use a ladder to access elevated storage or racking.
- Ability to stand, walk, bend, and remain on the warehouse floor for extended periods.
Experience
Preferred
- Minimum of 6 months of shipping, receiving, warehouse, or material handling
Skills
Preferred
- Shipping/Receiving
- Forklift Operation
Behaviors
Preferred
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Title: Shipping Clerk
Company: Outlook Group LLC
Location: Neenah, WI
Category:
