Overview
Operations Coordinator Jobs in Milton Keynes, England, United Kingdom at Arca BioLogistics Ltd
Title: Operations Coordinator
Company: Arca BioLogistics Ltd
Location: Milton Keynes, England, United Kingdom
Company Description
Arca BioLogistics Ltd. is a tech-driven logistics company dedicated to supporting the UK life science sector with innovative and transparent solutions. We specialize in providing seamless logistics services for temperature-controlled materials, ensuring the safe and reliable transport of sensitive cargo. Partnering with organizations across every stage of drug discovery and development, we help streamline logistics processes and improve customer experiences. Our mission is to remove the stress from logistics, allowing clients to focus on advancing life-saving scientific advancements.
Role Description
As an Operations Coordinator at Arca BioLogistics Ltd., you will play a key role in the day-to-day coordination of our logistics operations. This full-time, on-site role based in Milton Keynes includes managing operational processes, providing administrative support, ensuring customer satisfaction through excellent service delivery, and maintaining communication with clients and partners. The role requires attention to detail, multitasking, and ensuring that all logistics processes run smoothly and efficiently.
🔍 What you’ll be doing
· Owning domestic shipments end-to-end
· Supporting international air and road shipments
· Monitoring shipments in transit and escalating issues where needed
· Liaising with suppliers to ensure timely service delivery
· Preparing shipment documentation and maintaining accurate records
· Using systems including CargoWise and customer portals
· Responding to shipment enquiries and supporting customer updates
· Coordinating the return of reusable assets post‑delivery
✅ What we’re looking for
· Highly organised with strong attention to detail
· Calm, reliable, and comfortable managing multiple priorities
· Clear communicator with a customer‑focused approach
· Motivated to learn and grow within a regulated environment
· Ability to speak a foreign language (Polish, German, French) is desirable, but not essential
Previous experience in logistics, freight forwarding, or life sciences is beneficial but not required — full training provided.
🎁 What we offer
· Competitive salary
· Market leading Bonus scheme
· Pension
· Private healthcare
· Structured training & progression to Customer Operations Supervisor
- · Supportive, values‑driven team environment
