Overview
Logistics Coordinator Jobs in Cleveland, OH at Phalanx Logistics Solutions
Title: Logistics Coordinator
Company: Phalanx Logistics Solutions
Location: Cleveland, OH
Position Summary
The Logistics Coordinator (LC) functions as a key member of the Account Management team and focuses on supporting the efforts of the company in all areas of logistics and freight management through operational execution, carrier support, and customer communication in alignment with our Core Values.
The Logistics Coordinator reports directly to the Team Lead,
Primary Job Duties
· Manage order intake and load entry into TMS
· Track and trace freight, including entry of check calls into TMS via preferred methods of
communication, provide proactive and detailed communication on issues requiring attention
· Continuously update location and carrier master files in TMS with pertinent information
· Communicate effectively with all internal team members including Leadership, Account Management
and Operations
· Assist in collection of documentation for claims and OS&D issues to provide to Account
Management
· Answer phones and distribute calls to the appropriate team member
· Responsible for after-hours support
· Other duties as assigned
Primary Skills Needed
· Be energized by a fast-paced work environment
· Great teamwork, communication, and organizational skills
· Excellence in problem solving
· Strong analytical and process driving attributes
· Exhibit meticulous attention to detail
· Exceptional customer service skills
Measures of Success
· To effectively and accurately operate within TMS software to increase productivity
· KPIs – 90% of loads built and 90% of check calls completed by LC
Education
- High School diploma preferred or experience in logistics, supply chain, or related field
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
