Global Services, Air Logistics Inbound Gateway Specialist

Overview

Global Services, Air Logistics Inbound Gateway Specialist Jobs in Ho Chi Minh City, Ho Chi Minh City, Vietnam at Kuehne+Nagel

Title: Global Services, Air Logistics Inbound Gateway Specialist

Company: Kuehne+Nagel

Location: Ho Chi Minh City, Ho Chi Minh City, Vietnam

It’s more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers’ promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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Take the next step in your career with a leading global logistics company. Join our team at Kuehne+Nagel Global Services, where you’ll have the opportunity to make a significant impact and grow professionally in a dynamic and supportive environment.

How you create impact

As an Air Logistics Specialist – OCC (Inbound Gateway Transfer), you will play a critical role in ensuring the smooth and efficient movement of import shipments from gateway arrival through final delivery. You will deliver exceptional service by coordinating transportation activities, managing documentation, and maintaining strong communication with customers, carriers, warehouses, and internal stakeholders.

You will:

• Coordinate pickup and delivery services according to customer requirements and operational procedures.
• Schedule and manage delivery appointments with customers, carriers, and warehouses to ensure timely cargo movement.
• Create and validate transportation and shipment documentation accurately and on time.
• Monitor shipment status proactively and provide timely updates to customers and stakeholders.
• Create and manage customs bonds, ensuring compliance with regulatory requirements and operational standards.
• Coordinate linehaul transportation between gateway and branch offices, ensuring seamless cargo transfers.
• Identify, investigate, and resolve operational issues, escalating when necessary to minimize service disruptions.
• Deliver outstanding customer service through email, phone, and other communication channels.
• Maintain compliance with company policies, standard operating procedures, and quality requirements.
• Collaborate closely with internal teams and external partners to ensure operational excellence.
• Support continuous improvement initiatives by identifying opportunities to enhance processes and efficiencies.
• Achieve defined productivity, quality, and service performance targets.

Work schedule: < <![CDATA[Road Logistics Sales Representative

It’s more than a job

With a sales career at Kuehne+Nagel, you’ll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. But you will also bring relief and peace of mind to pet owners around the world. Because when you do your job, your colleagues around the world are able to build reliable veterinary supply chains that ensure pets get the care they need. At Kuehne+Nagel, our work is about more than we imagine.

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You will be part of our Road Logistics team, adding your business development expertise + skills to the delivery of customer + operational excellence.

How You Create Impact

You will be responsible for driving sales, revenue + gross profit (GP) of our road logistics offerings through various sales channels while maintaining good relationships with our customers. You will do this by collaborating with various key stakeholders while focusing on the following objectives:

• To generate leads + identify new customers through cold calls, networking activities + referrals.
• To build + develop strong relationships with new + existing customers, ensuring regular follow-ups are conducted.
• To be the representative for operational reviews with customers, driving excellent customer satisfaction.
• To support process mapping, handle trial shipments + implement solutions.
• To collaborate with other managers + departments in increasing cross-selling activities + success.
• To work closely with our various sales teams in ensuring achievement of target growth.
• To negotiate contracts + rate agreements with customers, monitor operations, sales performance + ensure compliance with internal policies + external regulations.
• To maintain data integrity in CoreLOG (Customer Relationship Management tool) through regular updates.

What We Would Like You To Bring

• Experience selling road logistics solutions to medium-sized enterprises.
• Strong knowledge of road freight, cross-border transportation, and customs clearance.
• Good understanding of the company’s market position and competitors.
• Proven ability to develop new business with a strong track record of meeting or exceeding sales targets.
• Strong negotiation, relationship management, and commercial acumen.

What’s In It For You

At Kuehne+Nagel, you’ll be part of a global logistics leader that believes in creating real impact on business, on customers, and on careers. Here’s what you can look forward to:

• Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
• People-Centric Culture: Join a team where your voice matters and people genuinely care.
• Learning & Development: Grow with us personally and professionally through world-class training and career pathways.
• Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
• Rewards & Recognition: Get rewarded for your passion, performance, and potential.
• Stability with Agility: Enjoy the best of both worlds a trusted global brand with a startup spirit.

Who We Are

Logistics shapes everyday life – from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.