Overview
Freight Operations Specialist Jobs in Bethpage, NY at Aramex
Purpose of the Role:
The ideal candidate will be responsible for reviewing and processing air/ocean export transactions for one or more major accounts. The candidate will also be responsible for ensuring that Aramex complies with all Transportation Security Administration (TSA), Federal Aviation Administration (FAA), Customs and Border Protection (CBP), and all other applicable regulatory guidelines. The ideal candidate must pay great attention to detail and must possess excellent customer service skills.
Duties and Responsibilities:
· Promote a positive relationship with the client by ensuring excellent, timely, and proactive customer service.
· Communicate with carriers, overseas agents, and customers via telephone and email.
· Take booking requests and export customer service calls.
· Ensure current buying/selling rates are set up for every export shipment.
· Complete proper export documentation and send pre-alerts.
· Request documents from the shipper as required, this includes the power of attorney, commercial invoice, packing list, insurance certificate and SLI.
· Check the shipments in the warehouse as needed to ensure that the shipping documents correspond to the actual shipments.
· Create quotations for individual shipments, including estimated prices for the shipper and selecting transportation companies to use.
· Review standard operating procedures to ensure compliance with all regulations, TSA, ISO,
· Receive, review, and process high-volume and/or complex export transactions for the client(s), including booking, documentation, and billing.
· Process data through the company’s system and submit shipment information to various government agencies as required.
· Process bills of lading for outgoing shipments
· Track and review shipping status to ensure timely departure/delivery of freight; enter milestone data.
· Ensure shipments of hazardous materials are checked and processed in accordance with all applicable regulations under the International Air/Ocean Transport Association and Code of Federal Regulations
Skills & Experience:
· Bachelor’s degree in business administration or a related field.
· 3-4 years of relevant experience in the air/ocean freight forwarding industry.
· Proven experience in customer service and managing key business clients, as well as negotiating rates.
· Familiarity with CargoWise is required.
· Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
· Excellent written communication skills, particularly in crafting professional emails
· Professional positive demeanor.
· Ability to work independently.
· Strong attention to detail.
· Analytical problem solving.
· Positive attitude and approach.
Working Conditions
· Normal office work environment
· Occasional before and after work hours at the discretion of the Supervisor
Physical Requirements
· Must be able to stand or sit for long periods
· Must have physical ability to move around the warehouse
Professional Skills
· Good ethics and integrity.
· Professional positive demeanor
· Ability to work independently.
· Strong attention to detail.
· Analytical problem solving
Job Type: Full-time
Experience:
- Air Export: 1 year (Preferred)
- Ocean Export: 1 year (Preferred)
Job Type: Full-time
Pay: $70,000.00 per year
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental Insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Job Type: Full-time
Pay: $70,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Experience:
- Logistics: 1 year (Preferred)
Work Location: In person
Title: Freight Operations Specialist
Company: Aramex
Location: Bethpage, NY
Category:
