Overview
District Operations Manager Jobs in Beach Lake, Pennsylvania, USA at Waste Management
Location: Beach Lake
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, marital status, gender identity, national origin, citizenship status, age, disability or protected veteran status.
I.
Job Summary
This role is responsible for Onboarding, Developing, Coaching, Mentoring and Performance Management of all drivers and helpers. Drivers and Helpers will report into this position only; no management jobs will report into the Senior Route Manager. Establish and maintain positive relationships with all frontline employees. Spends the majority of day in the field with frontline employees.
II.
Essential Duties and Responsibilities
Onboarding
• New Route Managers
• Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties
• Meet with new frontline employees daily to ensure consistent
communication
and support of onboarding
Developing
• Provide timely and consistent touchpoints with frontline employees.
• Regular review of best practices to enhance daily performance
• Focus on understanding and progress of frontline employee career goals
Coaching
• Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success
• Actively practice and seek feedback on coaching conversations.
Mentoring
•
Lead by example
to ensure safety practices are paramount with each employee
• Teaching and developing an understanding of the WM Way
Performance Management
• Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.
• Documents and maintains records required by regulatory agencies such as the Department of Transportation.
• Reviews and audits documentation related to route operations on a daily basis (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate.
Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.
III. Qualifications
A.
Required Qualifications
Associate’s Degree (accredited)
High School Diploma or GED (accredited) and two (2) years of relevant work experience.
2 years of relevant work experience (in addition to
education
requirement)
must be at least 18 years of age
legally eligible to work in the country where the position is located
Valid Driver’s License
IV.
Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and thework environmentof the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely;
Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements occasionally;
This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, …
Title: District Operations Manager
Company: Waste Management
Location: Beach Lake, Pennsylvania, USA
Category: Transportation, Management
