Overview
Air Import Coordinator Jobs in Elk Grove Village, IL at People Freight | Freight Forwarding & Logistics Recruitment Specialists
Title: Air Import Coordinator
Company: People Freight | Freight Forwarding & Logistics Recruitment Specialists
Location: Elk Grove Village, IL
Air Import Coordinator | Elk Grove Village, IL | Hybrid work schedule
You will be responsible for managing the end-to-end air import process while ensuring compliance with U.S. Customs regulations, airline requirements, and company service standards.
This is an excellent opportunity for someone who thrives in a fast-paced logistics environment and enjoys working with customers, overseas agents, airlines, and customs brokers to ensure timely cargo delivery.
What’s On Offer
- Competitive salary of $60,000 – $65,000
- Hybrid work schedule
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid vacation, holidays, and sick time
- Professional development and career advancement opportunities
- Collaborative and supportive team environment
Key Responsibilities
- Coordinate the complete air import shipment process from pre-alert through final delivery.
- Receive and review shipping documents, including Air Waybills (AWBs), commercial invoices, packing lists, and arrival notices.
- Communicate with overseas offices, agents, airlines, truckers, customs brokers, and customers to ensure smooth shipment execution.
- Arrange cargo availability, customs clearance coordination, and final delivery.
- Monitor shipment milestones and proactively resolve delays or service issues.
- Prepare and process billing, vendor invoices, and customer invoicing accurately and promptly.
- Ensure all files are maintained in accordance with company procedures and regulatory requirements.
- Maintain accurate shipment records within the transportation management system.
- Provide exceptional customer service by responding promptly to shipment inquiries and status updates.
- Support compliance with TSA, CBP, and other applicable import regulations.
- Collaborate with internal departments to meet customer expectations and operational goals.
Qualifications
- 2+ years of experience in air import freight forwarding.
- Working knowledge of international air freight operations and import documentation.
- Experience coordinating with airlines, overseas agents, customs brokers, and transportation providers.
- Understanding of U.S. Customs import procedures and freight forwarding operations.
- Strong organizational skills with the ability to prioritize multiple shipments simultaneously.
- Excellent written and verbal communication skills.
- High attention to detail and problem-solving ability.
- Proficiency in Microsoft Office, including Outlook, Excel, and Word.
- Experience using freight forwarding software or transportation management systems is preferred.
