Overview
UPS Field Service Technician – Sterling VA Jobs in Norfolk, Virginia, USA at Veteran Hiring Solutions
Responsibilities:
Responds to dispatches and drives to customer locations within a specified “zone” to deliver supplies and to install, remove, or repair lottery equipment and communication devices.
Responsible for transporting, installing (if applicable), and maintaining IGT equipment, replacement parts, tools, and other equipment in an organized and structured manner.
Maintain equipment to promote continuous operation of IGT equipment.
Troubleshoot to restore malfunctioning equipment to working order in the field. This may include swapping failed equipment, cleaning and/or minor adjusting of the malfunctioning component.
Communicate effectively and efficiently with Dispatchers. Accurately report activity, arrival and departure times and problems, details, and resolutions of failures to Dispatch.
Deliver marketing supplies and consumable parts such as paper, ribbons, betslips, etc., and track inventory of these items.
Deliver basic training to new Retailers or refresher/remedial training to Retailers who may be performing procedures incorrectly, such as changing paper and ribbon.
Complete basic forms for reporting activities, equipment problems, recommendations for improvements to procedures, etc.
Attend driver training and follow IGT vehicle policy regarding the use and maintenance of the company vehicle.
Qualifications
Education Required:
High School Diploma or equivalent required.
Technical or I.T. related training or education is a plus.
Experience
Required:
4+ years of electronics, repair, field, or related industry experience.
Skills Required:
Knowledgeable in electronics, data communications, or related area of expertise.
Must be able to climb, lift and carry equipment weighing up to fifty (50) pounds.
Must be able to sit and drive for prolonged periods of time.
Demonstrate dexterity when working with tools and work with moving parts and electrical current.
May work at heights for installation of equipment, work in close quarters and/or be exposed to inclement weather during some installations.
Benefits:
Company vehicle to take home for work use only (Field Services only).
Medical benefits day one of being an IGT employee.
12 paid holidays plus 2 floating holidays per year.
3 weeks of paid vacation per year, prorated first year.
401K with employer match and 100% vested day one.
Company paid parental leave, life insurance, short term disability and long-term disability.
Gym membership reimbursement, free identity theft protection, and tuition reimbursement.
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Title: UPS Field Service Technician – Sterling VA
Company: Veteran Hiring Solutions
Location: Norfolk, Virginia, USA
Category: Trades / Skilled Labor, Transportation
