Overview
Transport Manager Jobs in Bangkok Metropolitan Area at PSA BDP
Title: Transport Manager
Company: PSA BDP
Location: Bangkok Metropolitan Area
Job Description
PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.
We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.
We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.
PSA BDP serves over 5,000 customers, including some of the world’s leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.
Key Responsibilities
Operations Management
- Lead and manage the Air and Ocean Freight Operations team to ensure smooth execution
of import and export shipments.
- Oversee daily operations for air, ocean (FCL/LCL), and inland transportation to ensure timely cargo movement.
- Ensure timely execution of import and export transportation to meet customer requirements and vessel/terminal schedules.
- Monitor operational performance and resolve transportation issues proactively to minimize service disruptions.
- Ensure compliance with customer SOPs, company policies, and operational procedures.
- Monitor transportation milestones and ensure on-time pickup and delivery performance.
- Resolve operational issues and implement corrective actions to minimize shipment delays and service disruptions.
Vendor & Carrier Management
- Develop and maintain relationships with trucking companies and transport service providers.
- Monitor carrier performance, including service quality, on-time delivery, safety, and cost efficiency.
- Negotiate transportation rates and support procurement activities.
- Conduct regular carrier performance reviews and implement improvement plans where necessary.
Leadership
- Lead, coach, and develop the NVOCC Operations team to achieve operational excellence.
- Allocate workload and resources effectively to meet business demands.
- Conduct performance evaluations and identify training and development opportunities.
- Promote a culture of accountability, teamwork, continuous improvement, and customer service excellence.
Customer Service & Stakeholder Management
- Act as the primary escalation point for transportation-related operational issues.
- Work closely with Customer Service, Ocean Operations, Customs Brokerage, Warehousing,
Sales, and overseas offices to ensure smooth shipment execution.
- Participate in customer meetings, operational reviews, and business improvement initiatives.
- Ensure timely communication of shipment status, service disruptions, and recovery plans.
Financial & Cost Management
- Monitor transportation costs and identify opportunities for cost optimization.
- Ensure accurate vendor billing and timely approval of transportation invoices.
- Support budgeting, forecasting, and transportation cost analysis.
- Drive productivity improvements while maintaining agreed service levels.
Compliance, Safety & Continuous Improvement
- Ensure compliance with transportation regulations, customs requirements, safety standards, and company policies.
- Monitor operational KPIs and implement corrective actions where required.
- Lead continuous improvement initiatives to enhance productivity, service quality, and operational efficiency.
- Support internal and external audits related to transport operations.
Job Requirements
Qualifications
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Minimum 7–10 years of experience in freight forwarding, with hands-on experience in both air and ocean freight operations.
- At least 3 years of experience leading transportation or operations teams.
- Strong knowledge of import/export transportation, container logistics, and port operations.
- Experience managing carrier relationships, customer operations, and cross-functional teams.
- Good command of English, both written and spoken.
- Good understanding of customs procedures and freight forwarding operations.
- Strong attention to detail and accuracy.
- Strong analytical skills with the ability to assess operational performance and implement effective solutions.
