Overview
Sr Reg Logistics Cust Serv Manager Jobs in Bengaluru, Karnataka, India at Britannia Industries Limited
Title: Sr Reg Logistics Cust Serv Manager
Company: Britannia Industries Limited
Location: Bengaluru, Karnataka, India
Job Description
Position Title: Sr Reg Logistics Cust Serv Manager South
Function: Replenishment
Internal
Key Stakeholders:
Regional Sales
Regional Commercial
Regional QA
Regional manufacturing
GM Replenishment
National Logistics Manager
External
Vendors
Auditors
Local authorities (for permits and licenses)
Educational Qualification: Post-Graduation in Management (Tier-1
Experience
4-6 years (from a Tier 1 institute)
(experience in Logistics & Customer Servicing preferably with FMCG background. Knowledge of Freight is an added advantage)
Desired Competencies
Good understanding of warehouse processes and transportation
Good Communication skills
Commercial and Negotiation Skills.
Self-motivated & performance driven. Very high level of execution skill.
Key Responsibilities
Secondary Transportation
Secondary freight budget for region
Vendor development for region
freight negotiation
Daily execution of shipments (placement of trucks)
Monitor performance mechanism and development for transporters
Monitor Vehicle utilization RS / kg
Warehouse management
Warehousing budget for region
Selection of warehouse and negotiations
management of overheads and detentions
Hygiene and safety of warehouse
Daily operational excellence
Drive central improvement agenda for warehouse
Roll out depot operational training to depot personnel and trainer. Call 2-3 depot level and run 1 day complete training done by corporate
Help execute warehouse audits
SOP roll out at warehouse
Implement national initiatives for warehouse (GST implementation, cycle count for daily inventory check. (Eg. 1)
Monitor ageing and obsolesce of stock and prepare stakeholders to take necessary actions
Warehouse layout design to be led by the respective region (where to keep what product)
Applying and renewal of licenses at the depot
• Customer Service
Availability of stock at distributor point
Timely execution of shipments
Drives PDP compliance, CRS Compliance (continuous replenishment), fill rate by channels (MT, GT, CSD, ACD) at depot level
Track executions from depot on a daily basis to ensure sales targets are achieved
• Team management and Stakeholder Management
Sales, distributors, quality, vendors, commercial
