Overview
Specialist, Logistics-IMDL Jobs in Memphis, TN at Coyote Logistics
Full Job Description
Coyote Logistics has been acquired by RXO. RXO (NYSE: RXO) is a leading provider of asset-light transportation solutions. RXO offers tech-enabled truck brokerage services together with complementary solutions including managed transportation, freight forwarding and last mile delivery. The company combines massive capacity and cutting-edge technology to move freight efficiently through supply chains across North America. The company is headquartered in Charlotte, N.C. Visit
RXO.com
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The IMDL Specialist is responsible for executing daily activities of Intermodal freight including all aspects of customer and carrier needs. IMDL Specialists focus on account growth and efficiency by fostering strong relationships and understanding customer commitments, as well as developing and maintaining relationships with drayage and railroad partners. An IMDL Specialist performs load management, tracks and manages container dwell, and ensures service quality while aiming to maximize profitability.
Daily Tasks & Responsibilities: (include, but not limited to):
Account Assignment & Knowledge: Execute daily operations for assigned intermodal accounts, understanding their growth strategies, goals, and contractual agreements.
Load Management: Track all customer shipments, monitor assigned portion of the load board, and ensure all loads are covered and serviced properly.
Customer Support: Provide exceptional customer service by responding to inquiries, updating clients on load status, and resolving any issues or concerns promptly and professionally.
Communication: Communicate effectively and timely with both internal teams and external partners, using the appropriate channels.
Relationship Development: Develop strong working relationships with both customer contacts and drayage and rail partners.
Cross-Department Collaboration: Work closely with internal teams to ensure smooth coordination and communication across all logistics functions.
Problem Solving & Issue Resolution: Identify and resolve issues related to freight movement and update and manage incidents and accessorials to maximize profit.
Teamwork: Actively work to achieve team goals. Assist in supporting workload for teammates while out of office.
Essential Skills, Characteristics, & Experience:
Strong multi-tasking and organizational skills
Ability to prioritize tasks and work quickly and efficiently
Strong communication skills
Detail oriented
Coyote will not consider candidates from Illinois, Colorado, Washington, Nevada, New York, Connecticut, Maryland, Rhode Island, or California for this opening. Due to Pay Transparency laws, candidates from these states must apply in-state to ensure compliance.
Do Well, Be Well
Comprehensive medical, dental, vision, and life insurance coverage
Retirement 401(k) featuring employer match
Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
Employee Assistance Program (EAP)
Industry-leading mental health resources
Complimentary membership to Peloton
Access to LinkedIn Learning for continuous skill enhancement
Paid time off and paid parental and disability leave
3 paid community service days annually
Important Notice to US Applicants:
Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.
Title: Specialist, Logistics-IMDL
Company: Coyote Logistics
Location: Memphis, TN
Category:
