Overview
Shipping Executive (Import or Export) Jobs in Singapore at Jobscentral
Title: Shipping Executive (Import or Export)
Company: Jobscentral
Location: Singapore
Job Responsibilities
Arrange collection and deliveries of Sea freight for Import/Export arrangement
Take operational, routing, and customer service responsibility for all shipments handled
Use preferred list of truckers and vendors to identify customer solutions based on rates and service
Coordinate between shippers, consignees, oversea offices and sea carriers
Complete all necessary Import/Export documentation in order to remain compliant with regulations
Enter Import/Export shipment information into the system
Receive, review, and process documents, follow up with origin offices for clarifications and resolutions on paperwork, and follow all processes to ensure smooth completion
Establish and maintain a positive relationship with customers and vendors
Provide classification recommendations to customer with approval
Coordinate and prepare all necessary import/export documentation
Respond to any customer questions concerning import/export milestones, shipment status, and charges
Remain within company guidelines to customer inquiries regarding shipments
Escalate uncommon, complex customer issues to the next level manager for resolution when necessary
Process the billing, invoicing & cost verification for the shipment
Perform other related duties, as assigned
Job Requirements
Minimum N level and above with at least 1 year of shipping experience
Proficient in MS Office and familiar with shipping systems
Excellent organizational, communication and problem-solving skills
Attention to detail, able to work under pressure, multitask and meet deadline