Overview
Service Dispatcher Jobs in Addison, TX at CyberCoders
Title: Service Dispatcher
Company: CyberCoders
Location: Addison, TX
Position Overview
The HVAC Service Dispatcher is responsible for coordinating service calls and ensuring timely and efficient scheduling of HVAC technicians. This role requires a strong focus on customer service and operational efficiency to meet the needs of our clients.
Key Responsibilities
Receive and prioritize incoming service requests from customers and technicians.
Schedule appointments for HVAC service technicians based on availability and location.
Communicate effectively with customers to provide updates on service requests and dispatch times.
Maintain accurate records of service calls and technician schedules in our dispatch system.
Collaborate with the HVAC team to ensure all service requests are handled promptly and efficiently.
Assist in resolving any scheduling conflicts or customer inquiries as they arise.
Qualifications
Proven experience in dispatching, preferably in the HVAC industry.
Strong organizational skills with the ability to multitask and prioritize effectively.
Excellent customer service and communication skills.
Basic computer skills and familiarity with dispatch software.
Knowledge of commercial HVAC systems is a plus.
Benefits
Competitive Pay: $30/hr. – $35/hr.
Health Insurance
Vision Insurance
Dental Insurance
Life Insurance
Paid Holidays
Paid Time Off
401(k) w/ Match (up to 6%)
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
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Kayton Nimmo – Recruiter
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by CyberCoders on 01/28/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.
