Overview
Senior Functional Consultant Jobs in Colombo, Western Province, Sri Lanka at Envoy Ortus
Title: Senior Functional Consultant
Company: Envoy Ortus
Location: Colombo, Western Province, Sri Lanka
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Work Location: 15
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✍Lead CargoWise One implementation, configuration, user training, and support projects, including basic accounting module setup and client onboarding.
✍Manage customs compliance activities, including US filings (AES, ISF, AMS, In-Bond) and European import/export declarations, while resolving related operational queries.
✍Configure and maintain CargoWise modules such as Forwarding, Warehouse Management, and Tariff & Rates to support freight, warehousing, and billing operations.
✍Provide L2/L3 Help Desk support, maintain project documentation, stay updated on CargoWise enhancements, and ensure timely delivery of
high-quality client services.
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✅Experienced CargoWise Functional Consultant with 5+ years in freight forwarding and logistics.
✅Skilled in client-facing consulting, managed services delivery, and customs brokerage compliance across US and European operations.
✅Proven experience supporting BPO and logistics service environments.
✅Bachelor’s in computer science, Data Science, Information Systems, or any related field.
✅Certified CargoWise Professional (CCP) certification preferred/required.
✅Strong working knowledge of CargoWise Forwarding module.
✅Strong working knowledge of CargoWise Warehouse Management module.
✅Experience with Tariff & Rates configuration within CargoWise.
✅Strong project documentation skills.
✅Process analysis and business process improvement capabilities.
✅Knowledge of customs compliance and filing requirements for US and/or European operations.
✅Exposure to quality management methodologies such as Six Sigma and Continuous Improvement principles (preferred).
✅Strong client-facing and stakeholder management skills.
✅Excellent consulting and advisory capabilities.
✅Strong analytical and problem-solving skills.
✅Strong organizational and documentation skills.
✅Ability to work in a service-oriented and delivery-focused environment.
✅Commitment to continuous improvement and quality standards.
