Overview
Sea Logistics Sales Representative Jobs in Bengaluru, Karnataka, India at Kuehne+Nagel
Title: Sea Logistics Sales Representative
Company: Kuehne+Nagel
Location: Bengaluru, Karnataka, India
You will be joining our Customer Care Team to add your expertise + skills to the delivery of customer excellence.
Your Role
You will be responsible for developing + diversifying business in line with financial + volume targets.
Your Responsibilities
You will be responsible for developing + diversifying business in line with financial + volume targets.
You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives:
To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals.
To align your sales efforts with customer care location (CCL) managers, pricing + business development teams, including pricing decisions.
To monitor competition by gathering current marketplace information on pricing + products.
To report customer feedback to the CCL team, supporting resolutions as required.
To align with CCL colleagues when onboarding new customers.
To maintain + update the most relevant customer information in internal systems.
To regularly review customer portfolios with the CCL Managers + team.
To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL.
Your Skills And Experiences
Minimum 5 – 6 years work experience in sales, particularly in the freight forwarding industry.
Strong customer service skills to build and maintain client relationships.
Excellent communication and team player skills, professional selling and problem-solving abilities, and computer literacy.
Ability to work well within a team and support colleagues as needed.
