Overview
Sales Support/Operations Coordinator Jobs in Windsor Locks, CT at YAMATO TRANSPORT USA INC
Full Job Description
Job Title
Sales Support/Operations Coordinator
Branch Office
BDL
Job Description
The Sales Support/Operations Coordinator will support both the operations and sales departments. While the majority of the focus will be on operations, contributing to new business acquisition will also be a significant responsibility in this role.
Job Responsibilities
Assist with processing import/export air/ocean shipments.
Negotiate rates with vendors and prepare quotes for services requested.
Obtain, create, and share required documents (b/ls, a/ns, invoices, etc.).
Place export bookings with ocean carriers, airlines, or consolidators.
Arrange trucking/drayage between facilities and terminals.
Comply with local, federal and international rules and regulations.
Monitor cargo for freight, OBL and Customs release prior to final delivery.
Track and trace, update clients, and obtain proof of final delivery.
Maintain records of all financial transactions for each shipment.
Bill and invoice accounts for services rendered.
Generate, research, qualify and distribute leads to sales reps.
Provide customers with rates, transit times, routes, shipment
updates, and all other information requested.
Record customer interactions and follow ups in CRM.
Prepare reports and presentations as requested.
Basic Qualifications
Passion for providing top-shelf customer service.
Comfortable interacting in person, via email and phone.
Able to follow departmental, company and client SOPs.
Computer savvy and familiar with MS Word, Excel and Office.
Effective communication and organizational skills.
Must be able to prioritize to hit deadlines and avoid penalties.
Resourceful, proactive, problem-solver
Preferred Qualifications
Experience in freight forwarding/logistics/supply chain industry.
Understanding of cargo transportation and Customs services.
Salary Range
$55,000-$60,000
Overtime Required (Yes or No)
No
Travel Required (Yes or No. If Yes, how often.)
No
Full time or Part time and Scheduled Work Hours
1 day of remote work per week
Title: Sales Support/Operations Coordinator
Company: YAMATO TRANSPORT USA INC
Location: Windsor Locks, CT
Category:
