Overview
Sales Manager (Freight Forwarding – Air & Ocean) Jobs in Bayan Lepas, Penang, Malaysia at Hiredly X
Title: Sales Manager (Freight Forwarding – Air & Ocean)
Company: Hiredly X
Location: Bayan Lepas, Penang, Malaysia
Roles & Responsibilities:
- Deliver sales target for the Territory;
- Act strategically to achieve personal and overall group success;
- Identify and build relationships with clients within the territory, especially those clients who meet our preferred client criteria;
- Commit client base and key stakeholders, both internal and external;
- Meet FaceTime targets as agreed for the Territory by visits, phone calls and direct mail, to both new prospects and existing customers;
- Build & maintain opportunity pipelines in excess of the territory budgets/ hit rates;
- Promptly work upon and register opportunities generated in CRM;
- Use Company Selling processes to understand customer needs, keep updated with new sailings/routings/solutions in the market to provide client solutions that bring value to their clients supply chains;
- Document and distribute internally relevant customer information;
- Contact customers and handle customer inquiries and customer problems;
- Work closely together with sales colleagues and related functions in order to maximize sales potentials and help meet the total organisation’s business goals;
- Handling complaints and troubleshooting;
Requirements:
- Minimum 5 years management experience.
- Familiar with the principles and practise of supply chain management.
- Working knowledge of customs clearance, trade compliance, international transportation and logistics preferred.
- Minimum 4 years’ experience with documented sales record.
- Sales experience and working knowledge of the international transportation and logistics industry.
- Familiarity with the financial aspects of the relevant local economy as well as international market conditions and trends, and international business issues, including currency factors and cultural differences.
- Good computer skills, familiarity with Microsoft office etc.
- Presentation techniques, comfortable with meeting and presenting for groups 2-3 people.
