Overview
Sales and Customer Service Executive Jobs in Frankfurt am Main, Hesse, Germany at Cargo Crew GSA
Title: Sales and Customer Service Executive
Company: Cargo Crew GSA
Location: Frankfurt am Main, Hesse, Germany
Company Description
At CARGO CREW, we provide tailored logistics solutions with a focus on optimizing air cargo operations and supply chain efficiency. We prioritize integrity, transparency, and mutual success in our partnerships, and are committed to exceeding expectations for our clients.
Role Description
This is a full-time on-site role located in Frankfurt for a Sales and Customer Service Executive at Cargo Crew GSSA. The role involves managing key account relationships, ensuring customer satisfaction, providing customer support, analyzing market trends, gathering customer feedback and overseeing customer service management on a day-to-day basis.
Qualifications
Interpersonal Skills and Customer Satisfaction abilities
Customer Support and Customer Service competencies
Excellent communication and problem-solving skills
Ability to work effectively in a dynamic team setting
Fluency in German/English. Additional languages are a plus
Previous experience in the logistics or airline industry (at least 2 years)
Bachelor’s degree in Business Administration or related field is a plus