Overview
Road Supervisor – Hyde Park Jobs in Boston, Massachusetts, USA at Fountain
WeDriveUis the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDrive
U operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The companys 4,000+ team members operate 2,300 vehicles across 46 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1B bus and rail passengers on four continents. Visit
Job **
The Road Supervisor will report to the General Manager and is responsible for actively facilitating communications between the field operations team to ensure the service is running efficiently.
Duties and *
Supervises day-to-day activities of operators to ensure compliance with operational requirements for safe bus operations including compliance with corporatesafety trainingprocesses and practices.
Provides support, advice and guidance to operators in responding to a variety of issues (e.g. customer complaints, bus and/or worker safety, time-off requests), assessing situations and determining appropriate course of action (e.g. additional training, counseling) to prevent further occurrences in the future.
Ensures apositive work environmentfor operators by providing coaching, mentoring and non-safety related training to promote high employee motivation and morale and commitment tocompany valuesandexcellence in customer service.
Monitors on-time performance.
Prepares and submits required reports in a timely manner.
Supervises compliance with Company policies and/or processes by action and speech; discusses any breach of policy and procedure noted with Operations Manager.
Collects and audits employee DVIs.
Evaluates the performance of all direct-report personnel on a regular basis according to company policy.
Skills Required and Physical *
Ability to multitask and pay extremeattention to detail.
Self-motivated with the ability to prioritize and problem solve.
Knowledge of Microsoft Office Suite with intermediate to advanced excel skills.
Outstanding interpersonal andcommunication skills.
Able to lift 25+ pounds, climb stairs, and be on your feet for an extended period.
Additional skills and physical demands may apply.
Education and *
Hard *
Minimum of 5+ years of experience in Operations Management with 3 years in transit industry preferred; collegeeducationcan be substituted for up to 2 years required work experience.
Preferred *
Experience in public or private alternative transportation demand management (TDM).
Knowledge of DMV policies and procedures.
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WeDrive
U is anequal opportunity employer. We celebratediversityand are committed to creating aninclusiveenvironment for all employees.
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Title: Road Supervisor – Hyde Park
Company: Fountain
Location: Boston, Massachusetts, USA
Category: Management, Transportation
