Overview
RECEPTIONIST Jobs in Nashville, TN at Western Express
Western offers competitive pay, benefits, paid time off, paid holidays, and a fun, family-oriented culture. The Western Express campus is a state-of-the-art facility rebuilt in 2020, with three on site gyms, guided fitness classes, and a cafeteria. We are proud to be a culture that promotes from within and has infinite growth potential. One of our core values is to be hardworking, and we reward those individuals with opportunity and incentive.
Duties, Goals, and Responsibilities:
Work schedule: Monday through Friday, 7:00 AM to 5:00 PM
Accurately enter and update freight loads; perform scanning and RVI (Remote Vehicle Inspection) load processing
Coordinate and schedule pickup and delivery appointments to ensure timely freight movement
Provide switchboard coverage to support communications within the transportation team
Monitor freight shipments proactively and maintain clear communication with carriers, drivers, and customers
Provide backup support for Customer Service Representatives during their absence
Answer, screen, and efficiently route inbound calls related to freight and logistics inquiries
Contribute to overall team success by completing additional transportation-related tasks as needed
Skills and Qualifications:
High school diploma or equivalent
Proficient in Microsoft Outlook and transportation management systems (TMS) preferred
Strong data entry skills with fast and accurate typing
Ability to manage multiple priorities in a fast-paced transportation environment
Dependable, punctual, and self-motivated with a strong sense of urgency
High energy level, goal-driven, and focused on results
Effective written and verbal communication skills to liaise with carriers, drivers, and customers
Strong organizational skills with the ability to prioritize and plan workloads
Education and Experience:
Experience in office support, customer service, or logistics within the transportation industry is preferred but not required.
Due to the collaborative nature of the work environment, the spontaneous need for idea generation and execution, and the potential for expedited remediations, responses, or information gathering, in-person, in-office attendance is an essential function of this position.
Western Express, Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, pregnancy, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act or other similar state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Western. Please inform the company’s personnel representative if you need assistance completing this application or to otherwise participate in the application process.
I understand, where permissible under applicable federal, state, and local law, I may be subject to a pre-employment drug test after receiving a conditional offer of employment. Upon employment, employees may be required to have their picture taken.
Title: RECEPTIONIST
Company: Western Express
Location: Nashville, TN
Category:
