Overview
Operations Manager – Bukit Bintang Jobs in Federal Territory of Kuala Lumpur, Malaysia at PASONA GROUP INC.
Title: Operations Manager – Bukit Bintang
Company: PASONA GROUP INC.
Location: Federal Territory of Kuala Lumpur, Malaysia
Our client is a leading Japanese logistics company with a rich history dating back to 1867 and established its presence in 1985 in Malaysia. It provides heavy cargo transportation and freight forwarding services, primarily catering to the Japanese business community.
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Responsibilities
Experience in coordinate with shipping line, freight forwarder, custom broker and haulier in import & export shipments arrangements and deliveries.
To manage the overall FCL/ LCL / Conventional import & export shipments by sea, land and air
Handle customers’ enquiries and resolve problem issue and complaints
Coordinate with customers and overseas agents to ensure shipment is monitor closely on the shipment status and keep update on-time.
Prepare quotation to customers/agents in time basis with sufficient details and follow up
To ensure all documentations and billing are checked, compiled and stored
To key in the cost and sales in system in timely manners
Good leadership to lead, work closely and train team to achieve overall customer satisfaction
Build and maintain excellent relationships with clients.
Attend & assists indoor meetings with customer if any
Prepare report with sales and volume data
To perform any other additional tasks assigned by superior and management
Requirements
✓ Understand Sea & Air freight FCL & LCL arrangement, documentations (SI to carriers, & Shipping Pre-Alerts), customs clearance and transportation.
✓ Good knowledge and familiar in Incoterms import / export / custom related matters
✓ At least 5 years working experience in freight forwarding / shipping experience
✓ Experience in managerial or supervisory role
✓ Experience in handling haulers and dealing with shipping liners.
✓ Able to multi-task, hands-on and prioritize jobs
✓ Excellent interpersonal, verbal, and written communication skills
Additional Information
Location: Wisma MPL, Jalan Raja Chulan
Working Hours: Monday – Friday (9am – 5pm), once a month on Saturday (9am – 1pm)
Salary: Up to RM 8,500
