Overview
Operations Manager Jobs in United States at WIN Brands Group
Title: Operations Manager
Company: WIN Brands Group
Location: United States
OPERATIONS MANAGER
Remote – Anywhere in the US
About Us
WIN is building the ultimate house of brands. We acquire exceptional consumer-focused companies, then accelerate their lasting growth by plugging them into our omnichannel operating system. Current Brands in the portfolio include Qalo, Homesick, Gravity, MiHigh, and Love Your Melon. We are passionate about innovation, customer experience, and operational excellence. As we scale, we are looking for a dynamic Operations Manager to optimize our supply chain, fulfillment, and logistics while ensuring a seamless customer experience.
About the Opportunity
We are looking for an Operations Manager to support third-party warehouse operations, order fulfillment (eCommerce, Amazon, and wholesale via SPS), and logistics. The ideal candidate is highly organized, adaptable, and able to manage multiple operational functions with precision. If you thrive in a fast-paced environment, have a strong eye for detail, and excel at problem-solving, we’d love to meet you.
What You’ll Do
Order Fulfillment & Logistics
Maintain the brand order book, monitoring open orders across various sales channels
Communicate effectively with warehousing partners to ensure on-time shipments
Process wholesale and Amazon orders in NetSuite, ensuring full vendor compliance
Manage EDI transactions within SPS Commerce and retail portals
Book international freight shipments through third-party freight forwarders
Inventory & Supply Chain Management
Ensure system-wide inventory alignment, including wholesale dropship partners
Process inbound purchase orders in NetSuite, confirming receipt and reporting variances
Oversee product customization/personalization programs
Process Optimization & Reporting
Identify bottlenecks and implement improvements to drive efficiency and cost reduction
Generate reports on order fulfillment, inventory levels, and operational KPIs
Support internal teams with ad-hoc requests such as shipping quotes, tracking numbers, and sample coordination
What You’ll Bring
4+ years of experience in an eCommerce operations or supply chain function
Experience working with third-party logistics (3PL) providers
Familiarity with Amazon Vendor/Seller Central (preferred)
Proficiency in NetSuite and SPS Commerce is a plus
Strong Excel skills for data management and reporting
Detail-oriented mindset with the ability to multitask in a fast-paced environment
What We Offer
Fully remote work environment
Unlimited PTO – because we believe in work-life balance
Competitive healthcare plans
An exciting opportunity to grow within a fast-scaling D2C brand
