Overview
Operations & Logistics Assistant Jobs in Hong Kong, Hong Kong SAR at Hermès
Title: Operations & Logistics Assistant
Company: Hermès
Location: Hong Kong, Hong Kong SAR
Job Category Sales development & Retail Support – Sales, Travel Retail
Start date 02/06/2025
Years of Experience Minimum 1 year
Contract Type Unlimited contract
Job Schedule Full time
Locations HK – 43/F Lee Garden One
Legal Employer HERMES ASIA PACIFIC LIMITED
Posting Date 02/06/2025, 10:17 AM
Hermès Cuirs Précieux is a subsidiary of Hermès, specializing in the manufacture of exceptional leathers. Recognized for the expertise of its 800 employees in the tanning and finishing of precious skins, Hcp has built and developed several production lines (exotic, calf, goat, etc.) to ensure traceability and animal welfare. Hcp is thus committed to an industrial transformation that serves a very high level of quality and respect for its CSR commitments (safety, harmlessness, water & carbon) through the increased control of transformation processes and optimization of the material (Tannery 4.0). Joining Hcp means joining a culture of participative innovation in which everyone can act, have an impact on their environment and find meaning in their work.
Responsibilities
Customer Order Management:
Prepare, verify, and record customer orders in the system (ERP or CRM).
Ensure follow-up of orders until delivery (inventory, deadlines, transport).
Warehousing
Ensure the showroom is clean, organized, and well-arranged at all times.
Assist in setting up displays to highlight new arrivals or seasonal products.
Pick and pack orders accurately and efficiently.
Load and unload shipments using various equipment such as pallet jacks.
Receive and process new stock, checking for damages and discrepancies.
Conduct regular inventory checks and report any discrepancies to management.
Follow safety protocols to maintain a safe environment.
Commercial Support (60%):
Prepare necessary commercial documents (quotes, purchase orders, delivery notes, etc.).
Contribute to inventory management (receiving, verifying) and ensure products availability.
Warehouse management: packaging/unpacking, scanning, stock management, inventories management.
Requirements
2 to 5 years’ experience in sales administration, customer service, logistics, or a similar commercial environment.
Good command of IT tools: ERP, CRM, Microsoft Office Suite (especially Excel).
Knowledge of commercial and logistics management procedures.
Strong organizational skills and attention to detail.
Ability to manage priorities and unexpected situations.
Good interpersonal skills and sense of customer service.
Proactivity and autonomy in task management.
Team spirit and ability to collaborate with multiple departments.
Proactive attitude with a willingness to learn about new products, methods, and tools.
Others
This position may require standing for extended periods and lifting heavy materials as needed.
This position may require participation in the organization of local events outside the office.
A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20,000 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
