Overview
Operations Lead Jobs in United States at Pecana LLC
Title: Operations Lead
Company: Pecana LLC
Location: United States
About Pecana
Pecana makes delicious shelf‑stable pecan‑based milks. We have strong marketing momentum and a broker network delivering real wins—including Walmart nationwide and 4k other retailers—with a robust pipeline. We’re hiring our first dedicated operations teammate to build, run, and continuously improve the operational backbone that powers scale.
The Role
Own day‑to‑day operations (EDI/SPS Commerce, order planning, vendor/3PL management, pricing/negotiation, retailer compliance, ERP administration) and support sales execution (forecast inputs, retail readiness). This is a hands‑on builder role in a resource‑lean environment. We currently use Cin7 Core and will continue to do so; ERP experience is required (Cin7 Core experience is preferred, not required).
What You’ll Do (100% Operations)
v Order‑to‑Cash & EDI
● Own retailer/wholesaler EDI flows (850/855/856/810/945) with major translators; drive document accuracy and on‑time ASNs.
● Manage SPS Commerce relationship and work flows
● New customer EDI set up and flow.
● Manage retailer compliance (routing guides, ticketing/labels, pack & pallet specs, MABD/OTIF‑style expectations).
v Planning & Fulfillment
● Work with Sales department to convert demand signals (broker pipeline + marketing calendar) into SKU‑weekly supply and allocation plans; maintain min/max and safety stock.
● Schedule production/inbound POs; manage 3PL (RJW) wave/pick/ship and SLAs for ambient (shelf‑stable) warehousing.
v Systems & Data (ERP)
● Administer our ERP (Cin7 Core): items, pack configs, SO/PO flows, price lists, EDI integrations, reporting. If you haven’t used Cin7 Core, you’ll ramp quickly.
● Publish source‑of‑truth dashboards for inventory, service level, backorders, and forecast accuracy.
v Vendors & Costing
● Own vendor & 3PL relationships: quotes, price negotiations, lead times, and quarterly business reviews.
● Maintain landed‑cost inputs (freight‑in, duties, accessorial) in ERP; support price‑list updates.
v Quality & Compliance
● Coordinate packaging/label changes, GS1/UPC management, case/pallet specs, and code dating suitable for shelf‑stable products.
Success Looks Like (Core KPIs)
v ≥ 98% EDI document accuracy & on‑time transmission
v ≥ 96% case‑fill / on‑time ship at 3PL
v ≤ 1.0 stockouts per SKU per quarter; MAPE ≤ 20% on A‑SKUs
v < 10 business days from award to order‑ready onboarding
v Zero preventable compliance chargebacks per quarter
What You’ve Done (Must‑Haves)
v 3–7+ years in CPG operations with direct ownership of EDI, retailer compliance, and 3PL execution (shelf‑stable/ambient preferred).
v EDI Mapping knowledge and experience. Preferably SPS Commerce experience
v Hands‑on ERP ownership (required). Cin7 Core experience is a plus (not required) — or clear evidence you ramp quickly on new ERPs.
v Demonstrated order planning & allocation across multiple channels/retailers.
v Strong vendor/3PL management and price negotiation track record.
v Advanced Google Sheets/Excel; ability to turn messy data into reliable signals.
v Builder mindset comfortable as a first hire.
Nice to Have
v Experience launching into Target and/or Kroger (portals, EDI testing, routing, compliance).
v Walmart vendor/retail rollout familiarity.
v GS1/UPC management and packaging workflows.
v Experience with major EDI providers (SPS).
Reporting Line
Reports to the Director of Operations and Sales
Work Model & Travel
Remote. Light travel trade shows, or 3PL audits (~5-10%).
Compensation, Benefits, Plan
v Salary: 100,000
v Quarterly Bonus:
Ø 10% of realized COGS reduction realized in the quarter
Ø $1,000 bonus: ≥ 96% case‑fill / on‑time ship at 3PL per quarter
Ø $1,000 bonus: ≤ 1.0 stockouts per quarter
Ø $1,000 bonus: $Zero preventable compliance chargebacks per quarter
v Benefits: [Needs based insurance stipend, PTO, holidays, home‑office stipend, etc.]
v PTO: Minimum 2-weeks + 3 Personal Day & Your birthday
v Recognized Holidays: New Years Eve and New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Friday after Thanksgiving, Christmas Eve and Christmas Day
v 30/60 Plan
Ø 30 days: Take ownership of EDI flows/routing guides; audit item & pricing files; stabilize ERP (Cin7 Core) SO/PO setup; baseline inventory & service KPIs
Ø 60 days: Hit OTIF/fill targets; drive preventable chargebacks to zero; shorten launch lead times; roll out scalable playbooks for national wins.
How to Apply
Send your resume and a brief note on an ops system you built or fixed (and the measurable impact) to [email protected] with subject “Operations Lead – [Your Name].”
EEO Statement: Pecana LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Employment Status: This role is at‑will. Employment is contingent upon work authorization in the United States.
