Overview

Operations Coordinator Jobs in Taylor, MI at ICAT Logistics Detroit

Description:

  • Do you have a passion for organization, project management and customer service while performing with a results-driven operations team?
  • Do you want to be part of a technology-focused, three-time Crain’s Coolest Company award-winning team that gets excited over complex problem-solving?
  • Do you want to make competitive wages and earn bonuses?

If so, check out our website and see if this opportunity is one you’d like to pursue.


We offer:

  • Health insurance
  • Paid time off
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Life insurance
  • Tuition reimbursement
  • Disability insurance
  • Flexible schedule
  • Flexible spending account
  • Work from home
  • Employee assistance program
  • Health savings account
  • Travel reimbursement
  • Wellness reimbursement
  • Time off to volunteer


Essential Duties and Responsibilities:

  • Prioritize, schedule, and route shipments for transportation throughout the US.
  • Assist with the day-to-day coordination, execution and tracking of domestic shipments
  • Enter shipments and quotes into the operating platform
  • Tracking and tracing freight; providing estimated times of arrival and verifying piece counts, entering accurate notes in the system
  • Gathering proof of deliveries and entering in the operating system
  • Gathering and entering vendor costs into shipments
  • Prepare shipments for invoicing within time frame of ICAT policy
  • Assisting to review vendor billing discrepancies (variances)
  • Prepare quotations and coordinate documentation between customers and vendors
  • Support the ICAT CX initiative by providing a high level of customer satisfaction and operational proficiency to meet growth and profitability goals as well as providing customers with WOW experiences
  • Perform other emergent duties and projects requested in support of ICAT’s fast-paced environment

Requirements:

  • High school diploma or equivalent; some college preferred
  • Able to foster accountability and commitment to achieve department goals
  • Desire and drive to learn and grow
  • Outstanding communication skills – Excellent verbal and written with an emphasis on listening
  • Extremely well organized, with the ability to handle multiple tasks simultaneously
  • Able to plan and effectively set priorities for implementation
  • Advanced skills with Microsoft office products
  • Ability to work in a response-oriented industry
  • Ability to build relationships with internal and external clients
  • Ability to anticipate and analyze problems, document issues and recommend solutions
  • Ability to relate to and successfully interact across a variety of settings and work well with a broad and diverse workforce throughout the organization
  • Ability to deal with a fast-paced entrepreneurial environment


Personal Characteristics:

  • Possess a strong work ethic with a persistence in pursuit of objectives
  • Understands and responds to situations that require a sense of urgency
  • Consistent in follow-up and follow-through
  • Credible with a high level of personal integrity
  • Loyal and dedicated to the success of colleagues and team members
  • Optimistic outlook toward all activities, able to transmit this optimism to others
  • Will naturally adopt ICAT’s core values and seamlessly assimilate into ICAT’s culture

Title: Operations Coordinator

Company: ICAT Logistics Detroit

Location: Taylor, MI

Category:

 

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