Overview
Operational Control Centre Controller Jobs in Glasgow, UK at Strathclyde Partnership for Transport
About The Role
The Operational Control Centre (OCC) Controller will safely, efficiently and effectively control the operation of Subway train services in compliance with SPT’s policies, procedures and legislation. They will maintain competencies and participate in the development of modern working practices to enhance subway service performance. The OCC Controller will support the delivery of new systems embedded within the subway modernisation project and take a proactive role in the provision of the Subway service.
About
You
- Working knowledge of incident response and a good understanding of customer service principles.
- In-depth understanding of train operating principles and railway Rules, Regulations and Emergency Procedures (desirable).
- Understanding of the safety critical requirements of a light railway system and multiple rail control software (desirable).
- Experience of working within an Operational Control Centre and liaising with senior staff.
- Strong written and verbal communication skills, with experience of using communication systems in an operational environment.
- Highly motivated and able to contribute positively to improve ways of working and embrace evolving changes and technologies.
- Educated to standard grade level in English, Maths and Arithmetic or equivalent. A transport industry professional qualification is desirable.
Full time hours will be 35 hours per week, working a maximum 5/7 shift pattern. The role may require working outside normal office hours to support operational requirements.
Based at the Operational Control Centre, Robert Street, Glasgow.
This position falls into the high‑risk category under the Alcohol and Drugs policy and is subject to for‑cause testing procedures. You will also undertake aptitude testing as part of the recruitment process.
What We Can Offer You
- SPT actively encourages learning and development and is committed to ongoing learning and development to support career progression
- 33 days Annual and Public Holiday Entitlement
- Membership of the Local Government Pension Scheme
- Group Life Assurance Cover
- Employee Travel Pass Scheme – a Subway Smartcard to travel on the Glasgow Subway for free, plus one for a member of your household
- Discounted Season Rail Tickets – maximum of £667 towards the cost of an annual rail or bus ticket
- Flexible working options
- Cycle to Work Scheme, Employee Assistance Programme, Long Service Awards, Credit Union
Equal Opportunities
SPT is an Equal Opportunities company welcoming applications from a diverse background. SPT encourages applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race.
SPT operates blind recruitment, which is the process of removing any and all identification details from candidate application forms. This includes identifiable personal details such a candidate’s name, gender, ethnicity and age. This information is not visible to our Hiring Managers. By implementing this approach, SPT aims to create a level playing field to assess applicants solely based on their skills, qualifications and experience.
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Title: Operational Control Centre Controller
Company: Strathclyde Partnership for Transport
Location: Glasgow, UK
Category:
