Overview
Operation Agent Jobs in Cairo, Egypt at Within Earth
Title: Operation Agent
Company: Within Earth
Location: Cairo, Egypt
we are hiring..
* Operation Team Agent
Job Description:
Responding to all queries in a timely and accurate way, via phone, email or chat
Handle and answer to all guests and agents’ complaints and inquires professionally
Liaise with agents and reservation team in regards of guest’s arrival and departure
Act as a middleman between office staffs, agents and guests when problem arises
Provide customers with products and destinations information
Follow up customer calls where necessary and document all call information according to Customer Support Department procedure.
Job Requirements:
Minimum 2 years’ experience in travel industry OR tourism Line
Experience in Online B2B booking is preferred
Hotel Operation is needed .
Willing to work on rotationally shift based
Excellent communication skills
Language skills: Fluent in spoken and written English and Arabic
for anyone interested
send c.vs to [email protected]
