Overview
Office Agent Senior On-site Jobs in Los Angeles, CA at Lufthansa Cargo
Title: Office Agent Senior On-site
Company: Lufthansa Cargo
Location: Los Angeles, CA
Are you passionate about aviation and ready to lead in the crucial handling of Cargo? Would you like to be part of a rapidly growing company and a dynamic team?
If so, come and see what we have to offer!
Tasks
Discover the key tasks as Office Agent Senior below:
- Documentary acceptances
- Shipment data capture
- Prioritization of export build-up and Import breakdown
- Preparation of export and Import documentation (Manifest, AWBs)
- Handling of irregularities (MSCA, MSAW, FDCA, damages)
- Preparation NOTOC
- Close out flight
- Handling of irregularities (MSCA, MSAW, FDCA, damages)
- Customer contact (Notify customer)
- Hand over AWB and Docs to customer
- Debit charges
- Assists the Cargo Supervisor in monitoring the Office Agent Junior
- Provides feedback to Office Supervisor
- Provides Support to Office Agent
- Provide oversight and training to new agents working in the office
- Participates in staff briefings
- Perform all other duties assigned or delegated by supervisors
Benefits
- Life Insurance
- Short Disability
- Healthcare
- Education
- Employee Assistance Program
- Commuter Benefits
- Long Disability
- up to 60 Sick Days
- 15-20 Vacation Days
- Flight privileges
- Family Policy
- Flex Holidays
- 401k plan
Requirements
Are you ready to Take-off with us? Know more about the requirements below:
- High school diploma/GED desirable
- 2-3 years of experience in warehouse handling desirable
- Fluency in English language required
- Qualification according to CHM / GOM desirable
- Proficiency in MS Office as user
- Strong detail oriented
- Strong communication skills
- Strong problem solving
- Strong quality consciousness
- Strong productivity driven
- Strong reasoning ability
- Strong safety and security
- Strong conflict management skills
- Excellent customer orientation
- Excellent customer service
- Excellent commitment
- Excellent teamwork
- Willingness to travel
- Must be willing to work shifts
- Must possess a legal work permit in the U.S.
- CV/Resume required
- Company will not provide relocation assistance
