Overview
Ocean Operations Manager Jobs in Mumbai, Maharashtra, India at Crane Worldwide Logistics
Title: Ocean Operations Manager
Company: Crane Worldwide Logistics
Location: Mumbai, Maharashtra, India
Job Description
CWW
Division/Department: Operations
Job Title: Ocean Operations Manager
Reports to: District Director
Type of Position: Full Time
General Description
Accountable for leading, directing and managing siteoperations to ensure consistent high level service quality and client satisfaction, profitable cost-efficientoperations, and compliance with company policies and procedures and other regulatory guidelines. Reviews operating budgets for revenues and expenses and monitors compliance to contracts.
ESSENTIAL job FUNCTIONS
Lead, direct and manage site operations to ensure that the operations staff executes service agreements at, or above the client’s standards.
Maximize profitability through superior client service, effective and prompt communications and follow-up on all pending matters with the client.
Plan and monitor daily staffing schedules and adjusts accordingly to ensure adequate staffing levels that support operational demands and business objectives.
Manage revenue and expenses to budget constraints.
Responsible to train, develop and motivate employees to peak performance and growth in their knowledge and responsibilities
Oversee accounts receivable, including client invoicing and collections, as needed
Process incoming vendor invoices (cost of transportation and overhead expenses), as needed
Analyze market trends to further develop scalable and strategic operations practices
Execution of the applicable KPI’s per company standard.
Other duties as assigned
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical requirements
Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components
Sitting for extended periods of time
Vision abilities required by this job include close vision and the ability to adjust focus
Walking within the warehouse and inspecting freight
other skills/abilities
Computer Literate
Intermediate proficiency in Microsoft Office, internet, web based and job specific software applications
Ability to manage the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses).
education and experience
High school diploma or GED Required
Bachelor’s degree preferred
Minimum seven years related experience required
Minimum six years industry experience required
Minimum five years supervisory experience required
CERTIFICATIONS AND LICENCES
Professional certification may be required in some areas
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
