Overview
Ocean Export Coordinator Jobs in Bensenville, IL at People Freight | Freight Forwarding & Logistics Recruitment Specialists
Title: Ocean Export Coordinator
Company: People Freight | Freight Forwarding & Logistics Recruitment Specialists
Location: Bensenville, IL
Ocean Export Coordinator | Bensenville, IL | Hybrid work schedule
The ideal candidate has experience handling ocean export shipments within a freight forwarding environment, thrives in a fast-paced setting, and is committed to delivering exceptional customer service.
What’s On Offer
- Competitive salary of $65,000 – $68,000 based on experience.
- Hybrid work schedule.
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and company holidays.
- Professional development and career growth opportunities.
Key Responsibilities
- Coordinate end-to-end ocean export shipments from booking through final delivery.
- Arrange bookings with ocean carriers and negotiate rates when appropriate.
- Prepare and review export documentation, including Bills of Lading, commercial invoices, packing lists, Shipper's Export Declarations (when applicable), and other required shipping documents.
- Ensure compliance with U.S. export regulations, customer requirements, and international shipping standards.
- Communicate proactively with customers, overseas agents, carriers, trucking companies, and warehouses regarding shipment status.
- Monitor shipment milestones and resolve delays or service issues in a timely manner.
- Coordinate pickup and delivery schedules with transportation providers.
- Accurately enter shipment details into the transportation management system (TMS).
- Prepare customer quotations and assist with pricing requests as needed.
- Audit vendor invoices and ensure accurate customer billing.
- Maintain organized shipment files and documentation.
- Build and maintain strong relationships with customers, carriers, and global partners.
- Support continuous process improvement initiatives and assist with special projects as assigned.
Qualifications
- 2+ years of ocean export experience with an international freight forwarder or NVOCC.
- Strong understanding of ocean export documentation and shipping procedures.
- Knowledge of international trade and export compliance regulations.
- Experience working with transportation management systems (CargoWise experience is a plus).
- Excellent organizational skills with the ability to manage multiple shipments simultaneously.
- Strong communication and customer service skills.
- High attention to detail and problem-solving abilities.
- Proficiency in Microsoft Office Suite, particularly Outlook and Excel.
