Overview
Ocean Export Agent Jobs in Calgary, Alberta, Canada at Expeditors
Job Description
Scope of Position
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Department.
Major
Duties and Responsibilities:
Prepare, handle, and process documentation- including house and master ocean bills, commercial documents, and customs/regulatory documents. Understand customer’s procedures and maintain updated internal DLSOPs.
Track and Trace shipments.
Accurate and timely data entry into our operating system.
Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through
high volume of email, phone, instant message, and in person.
Monitor reports.
Accurate and timely client billing.
Contribute to maintaining strong vendor relationships- carriers, trucking companies, and others.
Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements.
Meet key performance indicators to support department, branch, product, and company goals.
Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.
Qualifications
6 months to 1 year related experience and/or training; or equivalent combination of education and experience
Strong organizational and prioritization skills are critical. Attention to detail is a top priority.
Understanding of ocean documentation process an asset
Effective interpersonal skills- including proven abilities to listen, comprehend, and to communicate clearly and
concisely both verbally and in writing.
Proficient computer skills- solid data entry with high accuracy rate, email, internet, Excel, Word, PowerPoint.
Fluent in English, both written and verbal
Desire for a career in supply chain/logistics.
Must be legally authorized to work for any employer in Canada
Title: Ocean Export Agent
Company: Expeditors
Location: Calgary, Alberta, Canada
Category: Transportation (Transportation Logistics, Freight, Dispatcher, Transportation Manager)
