Overview
Ocean Export Agent Jobs in Kelurahan Penjaringan, Jakarta, Indonesia at Expeditors
Title: Ocean Export Agent
Company: Expeditors
Location: Kelurahan Penjaringan, Jakarta, Indonesia
Company Description
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
15,000 trained professionals
250+ locations worldwide
Fortune 500
Globally unified systems
Job Description
This position will be placed in Jakarta
Scope of Position
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.
Major Duties And Responsibilities
Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Understand all the elements of Ocean DLSOP in Indonesia and correctly interpret this information to fulfill our customers’ instructions and expectations.
Track and Trace Ocean Export Files and reporting
Meet compliance at all times to regulations internal and external in accordance with government regulations
Understand department process flow, and looking for best practices to improve operational efficiency and productivity
Ensure all customers standard operating procedures in place and updated in the DLSOPs
Overseas communications, timely responses to emails and requests (internal and external)
Utilize all technology tools available in the company to perform customer service and operations duties.
Escalation of problems to Management when necessary
Qualifications
Fluent in English
Good computer skills (Excel, Word)
Strong team work and communication skills
Must be ready to work overtime if/when necessary.
Understanding of ocean documentation process a plus
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Pro-active, strong organizational skills
Additional Information
Applying does not warrant an interview or acceptance for the position. You will receive a notice if an interview will take place.
Expeditors reserves the right to change this Standard at any time and for any reason and to grant exceptions to this Standard based on business needs.
Application Closing: April 17th, 2025
