Overview
Middle Mile Account Coordinator Jobs in Los Angeles Metropolitan Area at WYD (SHA) INTERNATIONAL LOGISTICS CO., LTD
Title: Middle Mile Account Coordinator
Company: WYD (SHA) INTERNATIONAL LOGISTICS CO., LTD
Location: Los Angeles Metropolitan Area
Company Description WYD (SHA) International Logistics Co., Ltd. is a multinational technological logistics company with over 20 years of experience in ocean freight, 3PL logistics, and warehousing. The company focuses on technology-led, cross-border logistics innovations and builds logistics, warehousing, and distribution infrastructure in major developed cities worldwide. WYD integrates data visualization and advanced algorithms into its systems to deliver comprehensive 3PL solutions to more than 2,000 sellers on leading e-commerce platforms such as Amazon, eBay, Walmart, Wayfair, Lowes, and Home Depot. With headquarters in Ningbo, China, and Los Angeles, U.S.A., WYD operates approximately 4 million square feet of self-managed warehouses and partners with many joint venture warehouses globally. The company maintains distribution centers across North America and Europe, supporting reliable, on-time logistics services for a diverse customer base.
Role Description The Middle Mile Account Coordinator is a full-time, on-site role based in the Los Angeles Metropolitan Area. This role is responsible for coordinating middle-mile logistics activities, including managing shipments between distribution centers, tracking orders, and ensuring timely delivery. The coordinator will handle day-to-day account management tasks, such as monitoring performance metrics, resolving service issues, and maintaining accurate documentation in internal systems. The role involves regular communication with customers, warehouse teams, carriers, and internal stakeholders to align expectations and address operational challenges. The Middle Mile Account Coordinator will also support process improvements, contribute to data analysis for route optimization, and help strengthen long-term customer relationships.
Qualifications
- Candidates should possess strong Customer Service and Account Management skills to support client accounts and resolve issues effectively.
- Candidates should possess excellent Communication and Interpersonal Skills to collaborate with customers, carriers, and internal teams.
- Candidates should possess solid Analytical Skills to interpret logistics data, track KPIs, and support operational improvements.
- Experience in logistics, supply chain, or transportation coordination is highly beneficial.
- Proficiency with MS Office and logistics management or warehouse management systems is preferred.
- Ability to work on-site in the Los Angeles Metropolitan Area, manage multiple priorities, and maintain attention to detail in a fast-paced environment.
- Relevant education in logistics, supply chain, business, or a related field, or equivalent practical experience.
