Overview
MEGA WALKIN DRIVE for Chat/Email Support on 17th May Jobs in Gurugram, Haryana, India at HCLTech
Title: MEGA WALKIN DRIVE for Chat/Email Support on 17th May
Company: HCLTech
Location: Gurugram, Haryana, India
HCL is hiring for Chat & Email Support for Gurgaon Location
interested candidate please Walkin on Below address
♂️ ** Walk-In Drive Alert at HCLTech
**Date:** 17th May
⭐ ** EXP- 1-3 years
**Time:** 11:00 AM – 3:00 PM
**Location:** HCLTech Candor Tech Space Tower 11, 1st Floor, Sector 21 Dundahera Village Gurugram, Haryana 122022
**Contact Person:** Tanya Nagpal & Navya Choudhary
****Candidates with 0 to 45days of Notice Period will be preferred *****
Key Responsibilities:
Job Description- Email & Chat Support (Order Management Product Fulfillment)
Designation Associate – 1-3 Years Experienced
Location – Gurgaon
Shifts – Rotational
5 Days Work from Office
Type of Requirement:- E-Mail Support (Excellent Written & Verbal Communication is a must) .
Shifts – 24* 7 5 days working – 2 days off – Rotational offs.
Required Qualification:- *Graduate / Post Graduate in any stream.
Work Location : Client Site, Unitech Signature Tower , Gurgaon / Gurugram. ****Great work environment****
Must have:- * Excellent Spoken & Written English
Skill set Required :- *Excellent English Written Communication Skills. *Strong E-Mail Writing Skills with focus on Customer Service. *Solving Customer Queries Via E-Mail. *Order Management experience is preferred,
Job Description –
● As an Order Management Specialist, you will be responsible for processing simple to complex orders, and handling inquiries from the client with high accuracy and efficiency.
● You will use deductive reasoning to make sound business decisions.
● You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.
● You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency
● You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow.
● You will own and manage the internal order to cash processes for multiple products to ensure it complies with organizational policies.
● You will learn and process all products offered in the logo.
Key Skills
● Team oriented/team player
● Situational/contextual awareness with the ability to understand the impacts of one’s work.
● Excellent critical and analytical thinking abilities
● High attention to detail, and high level of professionalism
● Proactive, self motivated, self starter, minimal supervision
● Excellent analytical skills and strong decision-making skills committed to resolution and compliance
● Strong organizational, time and workflow management skills
Thankyou
Regards
HCLTech
