Overview
Mega -Walk-In Drive for Freshers – Customer Service – 25th April in Noida Jobs in Noida, Uttar Pradesh, India at HCLTech
Title: Mega -Walk-In Drive for Freshers – Customer Service – 25th April in Noida
Company: HCLTech
Location: Noida, Uttar Pradesh, India
Fresher Walk-In Drive for Customer Support Executive for HCLTECH
Profile – Voice, customer service.
HCL Tech Hiring for US/UK Voice Process 25 Apr 2026 Walk in directly.
Designation: Customer Care Representative-Freshers
Any Grad/UG can apply (No Regular Students / No Law Graduate)
B.tech, MTech, BCA and MCA is not eligible.
Interview Location: – HCL Technologies: –
A- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301
Nearest Metro Station Sector 59.
Work Location: Noida
Two Way Cabs Available
Walk-in Date- 25 Apr 2026
Timing- 11am-2pm
Job Description – Customer Service Executive – Fresher
Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers.
Work Experience & Qualification criteria:
- Excellent communication skills – both verbal and written – with a professional telephone etiquette
- Helpful, empathetic, and enthusiastic about customer service
- Freshers in US/UK Inbound calling preferably in Banking domain
Job Description
- Answer all inbound queries as per call flow procedure.
- Adherence to process to ensure high quality and customer service.
- Follow escalation procedures for issues uncontrollable at agent level First call resolution.
- Break schedule adherence.
- Involvement in motivational activities, implementing feedback given during monitoring sessions.
- Updating various logs like escalation log, complaint tracker etc.
- Ensuring data security – proprietary data of customers
Please don't carry laptop while coming for interview
Contact Person- Urmika Shah Mehta
