Overview
Manager, Transportation Services Jobs in San Diego, California, USA at Family Health Centers of San Diego
Impact Lives, Impact Community
Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 90 sites, over 227,000 patients, and over 1.1 million healthcare visits last year, we provide a wide variety of health care and outreach services to a verydiversepatient population.
We are proud of our mission, our lastingcommunity impact, and the cultural and individualdiversityof our staff.
Job Role s
Ensure FHCSD fleet of patient transport vehicles are utilized to meet the increased demand for patient transportation needs.
Oversee operations related to maintaining the schedule for all vehicles and drivers ensuring patient transport needs are met.
Manage and negotiate with outsource vendor resources to manage peak events as needed.
Serve as the lead for FHCSD on obtaining rental or leased vehicles as needed to meet needs and requirements of Transportation Services.
Consult with and provide feedback on organizational patient transport needs and requirements, including staffing and candidate selection, transportation planning, development of standard operating procedures, developing standards, and metrics reporting.
Build positive relationships, inspire others to perform at a higher level, preparecareer developmentplans and retain an accountable workforce.
Manage assigned team to include hiring, performance management, training, scheduling, and corrective discipline (including termination) as needed.
Ensure staff receive all new hire and annual trainings on time. Train staff for competencies and track all driver scores and certifications.
Prepare specifications for purchase of new vehicles and equipment.
Acquire State-required certificates of title and schedule registrations and State inspections.
Coordinate inspection of and evaluate fleet needed repair or service work.
Use data analytics to deploy vehicles and manage the drivers across FHCSD that support and service a wide range of programs in supporting demand for patient transport.
Manage and oversee the coordination and scheduling of transportation for patients to ensure transportation is on schedule, timelines are met, and services are at the highest level of operational efficiency.
Ensure schedules, canceled schedules, and rescheduled trips are met. Adjust as needed in meeting unanticipated changes and communicate those changes to the appropriate affected personnel.
Oversee the coordination of passenger rescue when vehicle issues arise.
Model and promoteservice excellenceby developing and maintaining positiverespectfulrelationships with patients, families/caregivers, team members, and all staff throughout the organization.
Maintain all records for transportation, and ensure established policies and procedures are communicated and followed.
Ensure insurance providers requirements and standards are met. Control insurance risk and oversee insurance claims and recovery.
Manage Transportation needs for the PACE program:
Oversee PACE Supervisors.
Check scheduling and cross train staff to manage scheduling.
Establish management hierarchy for the program.
Create and manage acommunicationsystem with PACEleadershipas well as the company.
Manage Driver meetings for sa…
Title: Manager, Transportation Services
Company: Family Health Centers of San Diego
Location: San Diego, California, USA
Category: Transportation, Management