Overview
LTL specialist Jobs in Calgary, Alberta, Canada at Pro-Formance Intermodal Inc.
Title: LTL specialist
Company: Pro-Formance Intermodal Inc.
Location: Calgary, Alberta, Canada
Company Description Pro-Formance Intermodal Inc. is an Alberta-based transportation company with its head office in Calgary, operating container storage yards for ocean and intermodal containers in both Calgary and Edmonton. The company focuses on being a reliable trucking partner across Canada by delivering responsive, efficient, and flexible service. Pro-Formance is committed to providing a high level of customer service and satisfaction for every client. Dedication is central to the company culture, encompassing partners, customers, drivers, and non-driving staff. The team works to solve logistics challenges and manage freight with care, aiming for on-time, safe, and efficient delivery.
Role Description The LTL Specialist is a full-time, on-site role based in Calgary, AB. This role is responsible for coordinating less-than-truckload (LTL) shipments, including booking, scheduling, and tracking freight from origin to destination. The LTL Specialist communicates with customers, carriers, and internal teams to provide accurate quotes, transit times, and shipment updates. Daily tasks include creating and managing documentation, verifying rates, monitoring service performance, and resolving any shipping or delivery issues. The role also involves optimizing loads, ensuring compliance with company safety standards, and supporting continuous improvement in service quality and operational efficiency.
Qualifications
- Experience in LTL freight operations, trucking, or intermodal logistics, with a solid understanding of routing, rates, and transit times.
- Strong customer service and communication skills, with the ability to handle inquiries, provide updates, and resolve issues professionally.
- Proficiency with transportation management systems (TMS), shipment tracking tools, and basic computer applications (e.g., MS Office).
- Attention to detail and organizational skills for managing documentation, scheduling, and multiple shipments simultaneously.
- Ability to work on-site in Calgary, AB, collaborate with drivers and yard staff, and support a safety-focused operational environment.
- Problem-solving skills and the ability to make sound decisions in a fast-paced, time-sensitive logistics setting.
- Previous experience in Canadian freight, intermodal operations, or container storage environments is an asset.
- High school diploma or equivalent required; post-secondary education in logistics, supply chain, or a related field is considered an advantage.
