Overview
Logistics & Sales Support Coordinator Jobs in Tingalpa, Queensland, Australia at RBM Systems
Title: Logistics & Sales Support Coordinator
Company: RBM Systems
Location: Tingalpa, Queensland, Australia
Logistics & Sales Support Coordinator
Position Logistics & Sales Support Coordinator
Location Hemmant, Queensland
Reports To Managing Director
Employment Type Full-time
About RBM Systems
RBM Systems is the Australian distributor for premium Italian-manufactured valves and filters serving the plumbing, hydronic heating, and HVAC markets. Established in Brisbane in 2020 and backed by over 70 years of European manufacturing heritage, we are a growing business with ambitious plans across Australia, New Zealand, and the Pacific Islands.
About the Role
This is a hands-on dual role combining warehouse operations with customer-centric sales support. You'll be central to ensuring RBM Systems' products are received, assembled, and dispatched accurately and efficiently, while also contributing to the sales function by preparing quotations and handling customer enquiries. It's an ideal role for someone who enjoys variety, takes pride in their work, and wants to develop a career across both operations and sales in a growing technical distribution business.
Key Responsibilities
• Prepare commercial quotations by reviewing tender documents and project requirements
• Perform all warehouse duties including picking, packing, and despatch of customer orders
• Book and coordinate freight across multiple carriers, ensuring cost-effective and timely delivery
• Receive, check, and process incoming overseas container deliveries, reconciling against purchase orders
• Conduct regular stock takes and assist with inventory accuracy and reporting
• Perform product assembly and kit formation in line with customer specifications and quality standards
• Answer incoming phone and email enquiries, providing professional and helpful responses
• Maintain a clean, organised, and safe warehouse environment in compliance with WHS requirements
Suggested Additional Responsibilities
In addition to the core responsibilities above, the following activities would further develop this role as the business grows:
• Coordinate with the Technical Sales & Operations Coordinator on stock availability for active quotes and orders
• Assist with labelling, packaging, and preparation of products for local compliance requirements
• Photograph and document incoming stock for quality assurance records
• Support trade show and promotional event logistics (packing, transport, setup)
• Flag slow-moving or damaged stock and contribute to stock optimisation
Skills & Experience
• Previous experience in a warehouse, trade distribution, or logistics role
• Forklift licence (LF) desirable
• Experience with freight booking platforms or transport management systems
• Basic quoting or sales support experience an advantage
• Strong attention to detail, particularly for order accuracy and stock reconciliation
• Physically fit and able to perform manual handling tasks
• Good communication skills and a positive, customer-focused attitude
• Experience or interest in the plumbing, HVAC, or building services industry preferred
What We're Looking For
A reliable, detail-oriented team player who takes pride in doing things right the first time. You're comfortable moving between the warehouse and a computer, you communicate well with customers and freight partners, and you're looking to grow your skills in a business where your contribution is genuinely valued.
This role offers an opportunity to be part of a small, close-knit, growing team where your skills and initiative will be noticed and rewarded. If this sounds like the right challenge for you, we encourage you to apply.
How to Apply
We’d love to hear from you! Please submit your updated resume along with a brief cover letter (maximum one page) detailing why your skills and experience make you the perfect fit for this role.
A few things to note:
Apply early: We are reviewing applications as they arrive and will close the role as soon as we find the right candidate.
Next steps: Due to the high volume of applications, we will only be in touch with shortlisted candidates. If you have applied for this role previously, there is no need to reapply.
Readiness: This position is available for an immediate start. The successful candidate will need to pass reference checks and provide evidence of valid Australian working rights.
We kindly request no recruitment agency referrals at this stage. Thank you!
