Overview
Logistics Operation Specialist Jobs in United States at IMCS Group
Title: Logistics Operation Specialist
Company: IMCS Group
Location: United States
Description:
We are building a new team to support us in driving dropoff success/ compliance, and whose work will help shape the future of our driver product / UX for one of client’s biggest bets
Roles and Responsibilities:
– Support fulfillment for our delivery service and help drive compliance to drop off expectations
– Conduct Photo Reviews of Dasher Photos to train a Machine Learning photo verification model and provide real-time feedback to Runners on bad photos
– Grade and review dropoff photos as drivers take them
– Upload photo scores into our platform for Machine Learning Model training and our upcoming Driver Ratings Product work
– Outreach to Dashers to provide feedback about their photo
– Assist in Dropoff Intelligence Processes and Workflows
– Outreach to customers to encourage providing dropoff instructions on difficult buildings (apartments, multi-tenet units) to help our drivers be successful on dropoff
– Follow our address-matching process to scrape historical DoorDash orders in order to edit dropoff instructions for dashers A- d-Hoc fulfillment investigations
What we’re looking for:
– Must have basic proficiency in Excel/Google Sheets [mandatory] – Understand excel formulas, formatting, data entry
– Preferred: Comfortable w/ Pivot Tables, cleaning data and experience pulling data with pre-built queries
– Ability to be comfortable in a fast-paced environment [making quick decisions, escalating issues]
– Strong project management, organization and communication skills.
– Should be detail oriented!
Previous work history that would be a good fit for this role:
Experience with monitoring parcel delivery monitoring and/or fraud (example: UPS/Fedex parcel fraud or compliance)
Data Entry in logistics monitoring or coordinator
Consulting or data analytics with delivery of goods
