Overview

Logistics Account Manager Jobs in Riyadh, Saudi Arabia at Keeta

Title: Logistics Account Manager

Company: Keeta

Location: Riyadh, Saudi Arabia

Keeta is an independent brand of Meituan, the world’s largest tech-driven retail company. We focus on food and consumer product delivery services in international markets with the mission: “We help people eat better, live better”. Keeta launched in Hong Kong in 2023 and has already achieved full regional coverage. We are now expanding into the Saudi market, with plans for further global expansion.

Opportunity:

We are looking for a highly skilled Partnership Management Manager to join our dynamic team. In this pivotal role, you will be responsible for building, expanding, and maintaining relationships with third-party logistics (3PL) partners across multiple cities. Your efforts will drive operational excellence, enhance rider recruitment and engagement, and support the achievement of our business objectives.

Key Responsibilities:

Network Expansion: Identify, onboard, and expand a network of 3PL partners and riders based on delivery demand in each city.

Operational Excellence: Enhance the operational capabilities of partners through effective support and clear communication, ensuring alignment with company policies and strategies.

Relationship Management: Build and nurture strong, long-term relationships with 3PL partners nationwide to ensure mutual growth and success.

Compliance Assurance: Ensure 100% compliance with company standards by 3PL partners and their riders.

Goal Achievement: Oversee rider recruitment, operational management, and user experience goals within assigned regions.

Performance Management: Manage the exit process for partners who fail to meet required standards.

Requirements:

Education & Experience: Bachelor’s degree or higher with a minimum of 3 years’ experience in rider growth and partner management.

Communication Skills: Exceptional interpersonal and communication skills, with the ability to build and sustain strong partner relationships.

Negotiation & Problem-Solving: Strong negotiation skills coupled with a results-oriented mindset to address challenges effectively.

Market Knowledge: Comprehensive understanding of the rider and 3PL market trends, as well as industry best practices.

Language Proficiency: Fluency in both Arabic and English are essential.

Preferred Experience: Prior experience in food delivery partner management or working within large-scale logistics/express delivery companies is highly advantageous.

At Keeta, we foster an innovative and collaborative environment that values creativity and teamwork. We embrace a rich diversity of cultures and perspectives, empowering you to make an impact.

Join us and be part of this dynamic community that is redefining the food delivery experience!

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