Overview
Key Account Manager Jobs in Elk Grove Village, IL at Morrison Express
Title: Key Account Manager
Company: Morrison Express
Location: Elk Grove Village, IL
Role & Responsibilities:
Handle operational queries amongst branches, agents and clients
Handle shipping quotes and maintain freight rate management
Ensure shipping processes are being adhered to and ensure systems are kept up to date
Monitor the operational excellence to meet KPI, including OTP, Data quality, EDI, Billings
Call out irregularities to account owner when needed
Develop and maintain good relationships with client to provide insight to account owner
Statistical understanding and generating necessary reports internally/externally
Propose continuous improvements for the planning and logistics KPIs
Follow up logistics issues and claims to any operational abnormality
Support continuous logistics ad hoc tasks
Perform other duties as assigned by management.
Qualifications:
Bachelor’s Degree preferred, OR if no degree, a combination of some college experience or AA degree from an accredited college, and relevant work experience.
Minimum 3 years of freight forwarding experience required. With experience in key account management team will be a plus
General knowledge of imports/ Exports/ Contract Logistics/ Customs/ Rate
Fluent in English
Proficient in programs used for email, word processing, data manipulation (excel spread sheets), power point presentation, and general internet skills.
