Overview
Inside Sales Representative Jobs in St. Louis, MO at The McAlear Group
This position is responsible for the implementation of the sales tactics as they relate to the organization’s Sales and Marketing Plan.
We are looking for an individual that will have the ability to transfer from inside sales to store front/counter sales operations.
Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important).
ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
Answer incoming calls
Make a minimum of sixty (60) outbound calls per day
Process customer orders with ability to up-sell and cross-sell through received phone, email, or fax
Update customer records
Note all customer interactions in CRM
Respond to customer requests regarding service, products, and account information
Analyze and rectify customer concerns using various procedures and communication with various departments
Troubleshoot and resolve customer complaints to orders, delivery dates or service issues
Liaison between the customer and freight carriers
Provide technical support and provide tracking information
Prepare and provide customer pricing quotes
Generate additional sales through tele sales activity
Create and update portal entries for all equipment repairs
Communicate and collaborate with other inside and outside team members
Qualify sales leads and prospects
Participate in trade shows as needed
Complete Monthly Sales Report
Punctuality and regular attendance
NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
Keep showroom organized, if applicable
Check product stock for sales
Assist with Inventories
All other duties assigned
PHYSICAL DEMANDS & WORK ENVIRONMENT:
Physical ability to do work requires but not limited to bending, sitting and standing for 8+ hours
Physical ability to do work requires lifting 1 to 75 pounds
Must be able to drive a forklift and company vehicles
Must be able to load and unload equipment with or without assist
COMPENTENCY, KNOWLEDGE, SKILLS & ABILITIES:
Ability to change focus frequently and often while being detail oriented and well organized
Ability to solve problems and work independently and as a team
Ability to communicate effectively with customers, management, and inter-department personnel
Strong computer skills with Microsoft (Word, Excel, and Outlook)
Strong work ethic and positive attitude
Able to work in a high-pressure, challenging environment
EDUCATION & EXPERIENCE:
REQUIRED:
High school diploma or equivalent
PREFERRED:
2+ years prior sales experience
Strong knowledge of the sewer and drain industry and products
ADDITIONAL INFORMATION:
Minimal travel may be required for training, trade shows, and annual meetings
Seniority Level Associate
Industry
Manufacturing
Employment Type Full-time
Job Functions
Sales
Administrative
Product Management
Skills
Microsoft Excel
Microsoft
The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO
Job Type: Full-time
Pay: $22.00 – $26.00 per hour
Expected hours: No less than 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Work from home
Shift:
8 hour shift
Morning shift
Work Location: Remote
Title: Inside Sales Representative
Company: The McAlear Group
Location: St. Louis, MO
Category:
