Overview
Inside Sales Assistant Jobs in Somerset, NJ at Genesis Aroma, Inc.
Job Overview
We are looking for an Inside Sales Support Coordinator to manage a large volume of sales orders and email communication with knowledge and efficiency of logistics and to identify and address customer needs with a goal of total satisfaction in a fast-paced B2B (Business to Business) environment. We are located in Central New Jersey
Responsibilities
Order Management
Coordinate with warehouse shipments for release, coordinate with truckers, and create labels, barcodes, and additional shipping documents
Track orders from the point of shipment until received by the customer.
Tracking containers and communicating with freight forwarders for timely deliveries.
Answer and manage incoming calls and emails.
Ability to memorize, recall, or research answers quickly
Support the Sales Manager, to service the customers.
Develop and maintain relationships with existing customers to encourage repeat business.
Provide exceptional customer service by addressing client inquiries and resolving issues promptly.
Any additional assignments given by management.
Requirements
1-2 years experience in a similar environment working B2B preferably in the flavor and fragrance industry.
Understanding of warehousing or distribution process.
MS Office Skill, Excel, and Outlook
Understanding of Supply Chain
Excellent communication skills, both verbal and written.
Ability to work independently as well as part of a team in a fast-paced environment.
Strong organizational skills with attention to detail.
A background in customer service is highly desirable.
Willingness to learn and adapt in a constantly changing market landscape.
Join us as we strive for excellence in sales and customer satisfaction!
Job Type: Full-time
Pay: $60,000.00 per year
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Shift:
8 hour shift
Work Location: In person
Title: Inside Sales Assistant
Company: Genesis Aroma, Inc.
Location: Somerset, NJ
