Overview
Inside Sales and Customer Service Executive Jobs in Rosedale, NY at Dimerco Express Group (U.S.A.) Corp.
The Opportunity:
Looking to level up? Join Dimerco and unleash your potential!
We’re looking for responsible, self-motivated people who want to build a career in the dynamic and fast-growing field of global shipping and logistics. We provide a learning environment and a pathway to career success for the right individuals. We believe it is our great mission to open doors for talented people and equip them with the skills to realize their career dreams.
About Dimerco:
Dimerco Express Group integrates air and ocean freight, trade compliance, and contract logistics services to make global supply chains more effective and efficient. The majority of Dimerco’s global logistics projects connect Asia’s logistics and manufacturing hubs with each other, as well as with North America and Europe. Dimerco started as an air freight forwarder in Taiwan in 1971 and now serves customers through 150+ Dimerco offices, 80 contract logistics operations, and over 200 strategic partner agents throughout China, India, Asia Pacific, North America, and Europe.
Position Title: Inside Sales and Customer Service Executive
Location: Rosedale, NY
Qualifications:
Exceptional Customer Service skills (verbal and written)
Detail oriented, Self-motivated, Exceptional problem-solving skills
Communicate effectively with internal departments, other regional branches and offices, and all external contacts
Good organizational skills and ability to learn and retain information to build core industry related skills.
Must know how to use and organize Microsoft Word, Excel.
Fluent in English (written and spoken)
Responsibilities:
Customer Service Support and maintaining strong relationships to all clients including Multi-national customers and Key Accounts
Coordinate and support all rate quotations to clients, overseas offices, and/or Agents
Working with relevant team members for daily shipment status/reporting, introduce product/service features and benefits, qualifying prospects and supporting sales team.
Internal Promotion with Overseas offices and/or agents to increase business volume according to business plan
Support Sales for business development & Sales Leads including joint sales calls with Sales Team & assist Sales in ensuring all daily activities are carried out efficiently
Product Promotion with existing/potential customers and Dimerco Express Group network including Corporate Agents.
Internal promotion with overseas offices and agents to improve business volume according to business plan;
Featured benefits
Medical insurance
Vision insurance
Dental insurance
401(k)
Salary based on experience
Dimerco is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.
Job Type: Full-time
Pay: $50,000.00 – $65,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Application Question(s):
What interested you about this position?
Ability to Commute:
Rosedale, NY 11422 (Preferred)
Work Location: In person
Title: Inside Sales and Customer Service Executive
Company: Dimerco Express Group (U.S.A.) Corp.
Location: Rosedale, NY
