Import Transportation Coordinator (Wed.-Sun., 8:00am-5:00pm)

Overview

Import Transportation Coordinator (Wed.-Sun., 8:00am-5:00pm) Jobs in United States at RemoteHunter

Title: Import Transportation Coordinator (Wed.-Sun., 8:00am-5:00pm)

Company: RemoteHunter

Location: United States

1. About Our Client: The organization is a logistics and trade services provider with a team of over 350 specialists. It focuses on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. The company emphasizes strong operational values and has maintained a reputation as a favorable workplace over many years.

2. About the Opportunity: The Import Transportation Coordinator independently manages international air and ocean import shipments from origin through final delivery. This role serves as the primary operational contact for customers and partners, ensuring shipment visibility, compliance, and service quality. The position requires proactive problem-solving and operational ownership to support business objectives and maintain customer satisfaction.

3. Responsibilities:

• Act as the main operational contact for customers and partners, providing updates and resolving issues.
• Maintain shipment visibility, communicating delays and delivery milestones.
• Identify transportation solutions balancing customer needs, service, and cost.
• Coordinate international air and ocean import shipments from booking to delivery.
• Manage shipment documentation, customs clearance, dispatching, and delivery scheduling.
• Keep accurate shipment records and operational data within CargoWise and related systems.
• Ensure compliance with SOPs and service standards; support continuous improvement.
• Investigate and resolve shipment delays, documentation discrepancies, billing, and service failures.
• Implement corrective actions to minimize disruptions and additional costs.
• Analyze transportation challenges and develop practical solutions.
• Escalate high-risk or sensitive situations appropriately while maintaining accountability.
• Collaborate with customers, overseas offices, Customs Brokerage, carriers, warehouses, and internal teams.
• Communicate operational updates and service exceptions professionally.
• Support initiatives to improve service, efficiency, and consistency.
• Assist in onboarding, training, and mentoring team members as needed.
• Complete file rating, billing audits, P&L reconciliation, and invoice finalization timely.
• Ensure accuracy and completeness of shipment documentation and billing information.
• Support operational profitability through cost awareness and expense reduction.
• Maintain compliance with company standards, customer requirements, and financial controls.
• Perform other duties as assigned.

4. Requirements:

• Proficiency in CargoWise and transportation management systems.
• Strong understanding of international air and ocean import operations.
• Knowledge of import documentation, customs clearance, and transportation processes.
• Ability to use carrier portals, tracking tools, and reporting systems.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Strong organizational, analytical, and problem-solving skills.
• Excellent verbal and written communication.
• Ability to prioritize workload and manage multiple tasks.

5. Pay Range and Compensation Package:

• The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.

6. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note: RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.