Overview
Import Freight Operator Jobs in Wakefield, England, United Kingdom at Jenkar Shipping Ltd
Title: Import Freight Operator
Company: Jenkar Shipping Ltd
Location: Wakefield, England, United Kingdom
Purpose of Role
As a Freight Forwarder – Import Freight Operator at Jenkar Shipping Ltd, you will play a crucial role
in ensuring the efficient and timely movement of cargo through various modes of transport,
ensuring you deliver high levels of customer satisfaction. You will be responsible for coordinating
and managing bookings, liaising with clients and carriers, and ensuring the smooth execution of
shipping operations.
Key Duties
- Oversee, receive and process booking requests from clients, agents and internal teams.
- Coordinate with carriers, shipping lines and overseas agents to secure cargo bookings, with
- accurate delivery.
- Assist with basic quoting and collaborate with your Line Manager or the internal sales team
- Ensure accurate and timely documentation of bookings, including bills of lading and shipping
- instructions.
- Communicate with clients to provide booking confirmations and updates on shipment
- status.
- Visit customers when required, accompanied by your Line Manager.
- Monitor and track shipments (air and sea) to ensure on-time departures/arrivals and provide
- POD’s when/where necessary.
- Handle any booking-related issues, including changes, cancellations, or delays, in a proactive
- and professional manner.
- Collaborate with other departments, such as customs, sales (internal and external) to
- resolve any booking-related challenges.
- Maintain up-to-date knowledge of industry regulations and trends to provide informed
- booking/documentation solutions.
- Work as part of a Team and assist colleagues where appropriate.
Skills
- Excellent verbal and written communication skills
- Solution based and customer focused
- Excellent teamworking skills
- Accurate attention to detail
- Conscientious, hard-working and self-disciplined
- Ability to work towards deadlines/targets
- Works effectively and calmly under pressure
- Ability to work on own initiative
- Be prepared to work outside the office hour
