Overview
Head of Shipping Agency / Shipping Agency Director Jobs in Jakarta, Indonesia at Africa Global Logistics Indonesia
Title: Head of Shipping Agency / Shipping Agency Director
Company: Africa Global Logistics Indonesia
Location: Jakarta, Indonesia
Company Description
Africa Global Logistics (AGL), a global logistics leader under the MSC Group, is strengthening its Maritime Solutions division in Indonesia and is looking for an experienced Shipping Manager to lead our shipping agency and consignment operations in-country.
If you thrive at the intersection of commercial development, vessel operations and team leadership — and you know the maritime world inside out — we want to hear from you.
Your Mission
You will supervise the full activity of client shipping companies across the country, maintain and develop shipowner relationships, and lead all departments under your responsibility. You will be the operational and commercial anchor of our maritime agency and consignment business — driving performance, ensuring regulatory compliance, and supporting the Maritime Director in the execution of the division's strategic objectives.
What you will do
Management & Business Development
▸ Lead your team's compliance with QHSE rules and internal standards
▸ Drive the achievement of strategic and operational objectives in collaboration with the Maritime Director
▸ Define and negotiate the departmental budget for each activity and service under your responsibility
▸ Produce monthly activity reports for the Maritime Director
▸ Evaluate suppliers and service providers
▸ Identify and propose actions to acquire new clients and improve performance
▸ Maintain and develop relationships with client shipping companies, charterers and all key stakeholders
▸ Meet regularly with customers to inform them of opportunities and ensure their requirements are met
▸ Ensure full compliance with applicable legislation and regulations in shipping agency and consignment
Client Relations & Shipping Agency Operations
▸ Define, in agreement with shipowners and the Maritime Directorate, the commercial actions needed to grow the agency's customer portfolio
▸ Manage tariffs, quotations and credit deadlines for freight, demurrage and call account invoicing
▸ Plan and carry out regular visits to shipowner clients
Vessel Call Management
▸ Plan and execute all commercial operations at the ship's port of call
▸ Manage all post-call operations to completion
Documentation & Equipment
▸ Supervise import and export documentation preparation
▸ Monitor and act on empty container parking times
▸ Sign Bills of Lading and cargo release orders (containers, rolling cargo, conventional) on behalf of the Principal
Invoicing & Credit Management
▸ Invoice stopover accounts (proforma, supplier invoices, agency services, shipowner account)
▸ Supervise daily invoicing and lead regular committee reviews (Disbursement, Credit Control, AR/AP)
▸ Monitor demurrage & detention, freight, local charges, taxes and all collectible items
▸ Ensure smooth monthly statements of account
▸ Settle monthly reconciliations between the principal and agent system accounts
Litigation & Dispute Resolution
▸ Process customer complaints and invoice disputes
▸ Handle any litigation arising from shipping agency and consignment activities
Other
▸ Drive continuous improvement of principal, shipowner and charterer satisfaction
▸ Participate in investment studies in Handling and/or Agency
▸ Contribute to the implementation of new projects and investments within the division
Qualifications
▸ Bachelor’s Degree in Logistics, Maritime Studies, or related field
▸ Minimum 10 years of experience in the maritime sector
▸ Excellent communication skills in English and Bahasa Indonesia
▸ Entrepreneurial temperament with a strong sense of performance and profitability
▸ Capacity to train, develop and optimise a team
▸ Good vision across both business development and operations
▸ Values: humbleness, agility, entrepreneurship, solidarity
▸Proficiency in booking systems, carrier portals, and Microsoft Office.
▸Existing strong network within the industry
Why join AGL?
▸A leadership role with real autonomy — authority over staff, budgets and operational decisions
▸A growing maritime division backed by a Global group with operations in 55+ countries
▸ Opportunities for career development across Africa and Asia
▸ A dynamic, entrepreneurial environment where performance is recognised
